InfiPlex Knowledge Base

How long does it take to go live with InfiPlex? Most accounts go live in days, not months. Existing integrations — Amazon, Walmart, Shopify, TikTok Shop, eBay, Wayfair, Temu, and 130+ other channels — typically connect the same day the channel admin authorizes them, and most sellers are fully live within the first week or two. ERP connections (NetSuite, QuickBooks, Dynamics) take about 1–3 weeks, EDI retail programs (Costco, Lowe's, Target DVS) about 2–4 weeks depending on the retailer's certification schedule, and new channel builds are quoted up front and included free on Growth plans. This guide covers the full setup sequence — connecting channels, mapping SKUs, setting inventory buffers, enabling order flow and tracking — plus a go-live checklist and answers to common cutover questions. You never stop selling during setup, and nothing changes on your live marketplaces until you flip the final switch.

This document outlines how to get started and set-up your InfiPlex OMS when using the Shopify OMS App.

This document outlines how to get started and set-up your InfiPlex Inventory & Order Management System.

The CRM/Support Package is a bundle of several InfiPlex applications that combine to create a professional support system for your client base. This article helps get you started using those tools.

InfiPlex has system emails that get sent to users in response to certain system events. These emails are totally customizable but must be initialized.

Many templates have rotating images on the home page. The Slider tool manages those images.  This article explains how to add/edit and sort the images in a slider.

How to add/edit pages in your InfiPlex site.

Bug fixes, new tools and feature updates are added to a site via the System Updates tool.

Description of the use of the Load New Layout option on the PC-Content tab when editing a page.

This article is an overview of reordering, adding and deleting pages from a templates navigation.