Are emails from your domain going straight to the spam folder or the email black hole of "I never received it"? It could be the SPF email record set up does not exist or is not set-up correctly.

I know, email is a love hate relationship. It is great for communicating quickly, but it can also be madenning when all of your website's response emails from eCommerce orders or a contact form always seem to end up in the email black hole. If this sounds familiar you will want learn a little about your domain's SPF record, or Sender Policy Framework.

Sender Policy Framework

Almost all mail servers are in a constant battle trying to keep your inbox clean of unwanted email. One of the primary ways they do that is to use a DNS record that should be set-up for your domain called the SPF record. It is a special DNS entry that defines a list of IP addresses that are authorized to send email on behalf of your domain. If this is not set-up, or not set-up properly, then it is almost gauranteed that email from your website's contact forms or automated order email responses will go directly to user's junk folder or not get delivered at all.

To learn how this record needs to be set-up and the technical details for this DNS entry.

SPF Email Record Set-up  .