BrightStores Integration FAQs: established storefront, real multichannel backend

The InfiPlex BrightStores integration connects your BrightStores site to the InfiPlex Inventory & Order Management System. Orders pull in automatically, inventory syncs in real time across every channel you sell on, and shipments route through your warehouse or a 3PL with tracking posted back to your storefront.

Setup is quick and simple: after you sign up, our USA-based team provisions your OMS site within 1–2 business days and authorizes the connection using your storefront's API credentials.

Most sellers are live in 1–3 business days. The connection itself completes quickly; the rest of the window goes to mapping your catalog and confirming shipping and inventory settings.

No — InfiPlex connects through your storefront's API on the backend. Your site's design, customizations, and checkout experience stay exactly as they are; InfiPlex only touches order and inventory data behind the scenes.

Our team scopes your specific site configuration and any custom modifications during onboarding to confirm compatibility before connecting.

InfiPlex pulls new orders from your storefront approximately every 15 minutes — faster if needed — with line items, customer details, and shipping selections intact, landing in the same queue as every other connected channel.

Yes — print labels across 100+ carriers, including UPS, FedEx, DHL, and USPS with Commercial Plus pricing, directly from the OMS. Tracking posts back to your storefront automatically.

Yes — the OMS routes orders to a connected 3PL or WMS (ShipStation, ShipHero, Extensiv, and more via the 3PL Connector) based on rules you set, with tracking and inventory reconciled automatically.

That's the core of the product: your storefront joins the same order queue as Etsy, Amazon, and 130+ other integrations, so you process everything from one screen instead of switching between systems.

Yes — InfiPlex can connect multiple storefront instances while sharing or separating inventory pools depending on how your business is structured.

InfiPlex maintains one master inventory pool, and every sale on any channel — your storefront, Etsy, Amazon, or a wholesale order — updates available quantities everywhere in real time, which is what prevents overselling once you're on more than one channel.

Yes — per-channel buffers let you hold back a safety quantity on your storefront or any other connected channel, set independently per channel.

Use the built-in Inventory Tool for direct edits, the Inventory Upload tool for spreadsheet-based changes, scheduled FTP feeds, or automated pulls from supplier systems. One update propagates to your storefront and every other connected channel.

Variants sync at the SKU level across every channel, so a size or color sold on your storefront correctly decrements the matching variant on Etsy, Amazon, or anywhere else you list it.

Yes — the OMS tracks stock across multiple warehouse locations and 3PLs and routes each order to the right source, while your storefront simply shows one accurate available quantity.

Many merchants add Etsy for niche items, then layer on Amazon as they scale — all sharing the same inventory pool as their storefront.

Yes — InfiPlex integrates with QuickBooks Online, so orders and revenue from your storefront and every other channel flow into your books without re-keying.

Yes — orders from Faire or the InfiPlex B2B eCommerce Portal draw on the same inventory pool as your storefront.

InfiPlex can connect a new storefront platform during a migration so order and inventory automation continues without a gap — the OMS layer doesn't depend on which storefront sits on top of it.

Yes — the 3PL Connector program lets a 3PL connect each client's storefront and other channels, with each client in its own Site Area.

BrightStores connects on every InfiPlex plan. Basic Starter is $49.99/month with up to 2,000 SKUs at $0.50 per order; Growth Starter is $499.99/month with 10,000 SKUs and 1,000 orders included ($0.10 per additional order); Growth Pro is $999.99/month with 100,000 SKUs and 10,000 orders included ($0.05 per additional order). Full details are on the Pricing page.

Basic Starter at $49.99/month comfortably covers a storefront plus a channel or two; move to Growth Starter once combined order volume grows or you want the Marketplace Repricer and API access.

No — BrightStores is a standard included integration. You pay your InfiPlex plan and per-order fees only; your storefront hosting is billed separately as usual.

Growth packages carry a 3-month minimum commitment and Partner packages a 12-month term; Basic Starter is month-to-month. Schedule a demo and we'll scope the right plan against your channel mix.

Our team confirms current API access requirements during onboarding, since availability can vary by plan tier.

Yes — many sellers connect a portion of their catalog first to validate the workflow before expanding to their full inventory.