Ecwid Integration FAQs: drop-in storefront, real multichannel backend

The InfiPlex Ecwid integration connects your Ecwid store to the InfiPlex Inventory & Order Management System. Orders pull in automatically, inventory syncs in real time across every channel you sell on, and shipments route through your warehouse or a 3PL with tracking posted back to Ecwid.

Setup is quick and simple: after you sign up, our USA-based team provisions your OMS site within 1–2 business days and authorizes the connection using your Ecwid store's API credentials. There's nothing to install and no developer needed.

Most sellers are live in 1–3 business days. The connection itself completes quickly; the rest of the window goes to mapping your catalog and confirming shipping and inventory settings.

No — InfiPlex connects through Ecwid's API on the backend. Wherever you've embedded your Ecwid store — your own site, Facebook, Instagram — stays exactly as it is; InfiPlex only touches order and inventory data behind the scenes.

InfiPlex connects to Ecwid's paid plans, which is where the store and order API functionality live. Our team confirms plan compatibility during onboarding.

InfiPlex pulls new orders from your Ecwid store approximately every 15 minutes — faster if needed — with line items, customer details, and shipping selections intact, landing in the same queue as every other connected channel.

Yes — print labels across 100+ carriers, including UPS, FedEx, DHL, and USPS with Commercial Plus pricing, directly from the OMS. Tracking posts back to the Ecwid order automatically.

Yes — the OMS routes Ecwid orders to a connected 3PL or WMS (ShipStation, ShipHero, Extensiv, and more via the 3PL Connector) based on rules you set, with tracking and inventory reconciled automatically.

That's the core of the product: Ecwid joins the same order queue as Etsy, Amazon, Walmart, and 130+ other integrations, so you process everything from one screen instead of switching between the Ecwid control panel and every marketplace seller portal.

Yes — orders pull in the same way regardless of where the customer encountered your embedded Ecwid store, since InfiPlex connects to your Ecwid account as a whole rather than any single embed location.

InfiPlex maintains one master inventory pool, and every sale on any channel — Ecwid, Etsy, Amazon, or a wholesale order — updates available quantities everywhere in real time, which is what prevents overselling once you're on more than one channel.

Yes — per-channel buffers let you hold back a safety quantity on your Ecwid store or any other connected channel, set independently per channel.

Use the built-in Inventory Tool for direct edits, the Inventory Upload tool for spreadsheet-based changes, scheduled FTP feeds, or automated pulls from supplier systems. One update propagates to Ecwid and every other connected channel.

Variants sync at the SKU level across every channel, so a size or color sold on Ecwid correctly decrements the matching variant on Etsy, Amazon, or anywhere else you list it.

Yes — the OMS tracks stock across multiple warehouse locations and 3PLs and routes each order to the right source, while your Ecwid store simply shows one accurate available quantity.

Many Ecwid sellers add Etsy for handmade or niche categories, then layer on Amazon as they scale — all sharing the same inventory pool as their Ecwid store.

Yes — InfiPlex integrates with QuickBooks Online, so orders and revenue from Ecwid and every other channel flow into your books without re-keying.

Yes — orders from Faire or the InfiPlex B2B eCommerce Portal draw on the same inventory pool as your Ecwid store, so retail and wholesale reconcile in one place.

InfiPlex can connect a new storefront platform during a migration so order and inventory automation continues without a gap — the OMS layer doesn't depend on which storefront sits on top of it.

Yes — the 3PL Connector program lets a 3PL connect each client's Ecwid store and other channels, with each client in its own Site Area.

Yes — wherever your Ecwid store is embedded, InfiPlex connects to the Ecwid account itself via its API, so the underlying host site doesn't affect the integration.

No — InfiPlex connects through Ecwid's API on the backend and doesn't add any scripts or page weight to your storefront, so site speed is unaffected.

Ecwid connects on every InfiPlex plan. Basic Starter is $49.99/month with up to 2,000 SKUs at $0.50 per order; Growth Starter is $499.99/month with 10,000 SKUs and 1,000 orders included ($0.10 per additional order); Growth Pro is $999.99/month with 100,000 SKUs and 10,000 orders included ($0.05 per additional order). Full details are on the Pricing page.

Basic Starter at $49.99/month comfortably covers an Ecwid store plus a channel or two; move to Growth Starter once combined order volume grows or you want the Marketplace Repricer and API access.

No — Ecwid is a standard included integration. You pay your InfiPlex plan and per-order fees only; your Ecwid subscription is billed separately by Ecwid as usual.

Growth packages carry a 3-month minimum commitment and Partner packages a 12-month term; Basic Starter is month-to-month. Schedule a demo and we'll scope the right plan against your channel mix.