Go Direct 3PL Integration FAQs: cross-border fulfillment, connected to every channel

The InfiPlex Go Direct integration connects a Go Direct-managed warehouse to the InfiPlex Inventory & Order Management System. InfiPlex aggregates orders from every sales channel you run, sends fulfillment-ready orders to Go Direct, and pushes the resulting tracking back out to the originating marketplace — all while managing real-time inventory sync across channels that Go Direct alone doesn't handle.

Yes — this integration connects to a warehouse or fulfillment relationship you already have with Go Direct. If you don't have a Go Direct relationship, InfiPlex's own order and shipping workflow already covers 100+ carriers and can route to other 3PLs directly.

Setup is quick and simple: our USA-based team works with you and your Go Direct account contacts to establish the connection during onboarding. There's nothing to install and no developer needed on your end.

Most sellers are live within the standard 1–3 business day window; our team scopes the specific timeline once we understand your Go Direct fulfillment setup.

No — Go Direct's warehouse operations continue exactly as configured. InfiPlex changes what happens before an order reaches Go Direct (multichannel aggregation and inventory sync) and after (tracking distributed back to the right channel).

InfiPlex does. Orders from every connected channel — Amazon, Walmart, Shopify, and 130+ more — pull into the InfiPlex OMS about every 15 minutes, giving you one aggregated queue rather than configuring Go Direct to connect to each channel independently.

Once an order is ready to ship, InfiPlex sends it to Go Direct, which then handles warehouse execution according to your existing fulfillment agreement, whether the destination is in the US or Canada.

Automatically — once Go Direct completes the shipment, the tracking number flows back through InfiPlex to whichever channel the order originally came from.

Yes — stock levels at your Go Direct-managed location feed into InfiPlex's master inventory pool, reconciled against every other channel and location in real time.

Yes — InfiPlex's routing rules can send specific SKUs, regions, or order types to Go Direct while other inventory ships from your own warehouse or a different partner, all reconciled against one inventory pool.

Yes — Go Direct operates a nationwide network across both countries, which suits brands with customers or expansion plans on both sides of the border.

Cross-border shipping documentation is typically handled through your carrier and Go Direct's own logistics processes; our team can help configure your InfiPlex shipping workflow around whatever your specific cross-border setup requires.

Go Direct has positioned itself around CPG, nutraceutical, consumer electronics, food & beverage, and travel-related categories, though its omnichannel platform is built to support high-volume brands generally.

Yes — Go Direct can connect through InfiPlex's 3PL Connector program, giving each of its brand clients their own Site Area while fulfillment stays centralized at Go Direct.

Yes — Go Direct's platform is built for brands handling large order volumes across multiple channels and regions; InfiPlex's routing and inventory sync scale alongside that volume.

No — InfiPlex includes its own order and shipping workflow across 100+ carriers, so Go Direct isn't required. This integration exists for sellers who already fulfill through Go Direct's US/Canada network.

It works alongside it. InfiPlex isn't trying to replace Go Direct's warehouse execution — it's solving the multichannel order aggregation and real-time inventory sync problem that sits upstream of fulfillment.

Yes — because InfiPlex owns the channel connections rather than Go Direct, switching warehouses or 3PLs later doesn't require re-connecting every marketplace; only the fulfillment routing changes.

Yes — the 3PL Connector program gives each client their own Site Area with their own channel mix, all routed to a Go Direct-run warehouse where applicable.

Yes — many sellers connect a single channel first to validate the workflow before expanding to their full channel mix.

Go Direct connects on every InfiPlex plan. Basic Starter is $49.99/month with up to 2,000 SKUs at $0.50 per order; Growth Starter is $499.99/month with 10,000 SKUs and 1,000 orders included ($0.10 per additional order); Growth Pro is $999.99/month with 100,000 SKUs and 10,000 orders included ($0.05 per additional order). Full details are on the Pricing page.

Yes — your Go Direct fulfillment fees are billed under your existing service agreement; InfiPlex's plan and per-order pricing are separate and cover the multichannel OMS layer.

No — Go Direct is a standard included integration. You pay your InfiPlex plan and per-order fees only.

Growth packages carry a 3-month minimum commitment and Partner packages a 12-month term; Basic Starter is month-to-month. Schedule a demo and we'll walk through how InfiPlex and your Go Direct fulfillment fit together.

No — Go Direct connects as a standard included integration like any other fulfillment partner; your InfiPlex plan and per-order pricing don't change based on cross-border scope.

No — Go Direct's own platform focuses on warehouse execution and distribution; InfiPlex's multichannel order aggregation and inventory sync work alongside it rather than duplicating that functionality.