RetailCloud Integration FAQs: three daily-deal sites, one shared inventory pool

RetailCloud is the parent company operating three active daily-deals storefronts — UntilGone.com, PickYourPlum.com, and DailySteals.com — each selling closeout, open-box, and refurbished goods across electronics, home, and apparel categories at steep markdowns.

No — RetailCloud's own vendor documentation is explicit that it operates as a daily-deal site rather than an open marketplace: you submit products and variants, but RetailCloud's buying team decides what gets published and at what retail price, holding new offers in an "offered" status until a buyer schedules them live.

The InfiPlex RetailCloud integration connects your RetailCloud vendor account to the InfiPlex Inventory & Order Management System, covering orders across all three storefronts. Orders pull in automatically, inventory syncs in real time across every channel you sell on, and shipments route through your warehouse or a 3PL with tracking posted back to RetailCloud.

Yes — UntilGone, PickYourPlum, and DailySteals share one underlying vendor account and financial relationship with RetailCloud, so a single InfiPlex connection covers orders from all three.

RetailCloud accepts vendor applications directly; per their own support materials, interested vendors can reach out to RetailCloud to begin the sign-up process and attend a vendor onboarding webinar.

Setup is quick and simple: after you sign up for InfiPlex, our USA-based team provisions your OMS site within 1–2 business days and works with you to authorize the connection from your RetailCloud vendor account.

Once your RetailCloud vendor account is active, most sellers are live on InfiPlex in 1–3 business days.

Yes — RetailCloud vendors can choose to ship using RetailCloud's own negotiated shipping account or their own carrier setup; InfiPlex's order and label workflow supports either approach, and RetailCloud's own vendor terms confirm ShipStation remains a valid integration method alongside direct fulfillment.

Per RetailCloud's own vendor agreement, vendors have a limited window (2 business days from receipt) to notify RetailCloud if an order can't be fulfilled; InfiPlex's real-time inventory sync is specifically designed to prevent this scenario by keeping availability accurate across every channel.

InfiPlex pulls new orders from your RetailCloud vendor account approximately every 15 minutes — faster if needed — across all three storefronts, landing in the same queue as your other connected channels.

Yes — print labels across 100+ carriers, including UPS, FedEx, DHL, and USPS with Commercial Plus pricing, directly from the OMS. Tracking posts back to the RetailCloud order automatically.

Yes — the OMS routes RetailCloud orders to a connected 3PL or WMS via the 3PL Connector, with tracking and inventory reconciled automatically once the 3PL ships.

Per RetailCloud's own vendor agreement, purchase orders are paid in full within 30 business days of tracking showing movement; orders that never show delivery confirmation are not cleared for payment.

That's the core of the product: RetailCloud joins the same order queue as BackMarket, Reebelo, and 130+ other integrations, so your team works from one screen instead of switching between platforms.

InfiPlex maintains one master inventory pool, and every sale on any channel — RetailCloud, BackMarket, or a wholesale order — updates available quantities everywhere in real time, which is what prevents overselling once a deal starts moving.

Yes — per RetailCloud's own vendor guidance, you can add inventory or make changes in real time while an item is live to avoid overselling; InfiPlex's real-time sync supports exactly this kind of mid-deal adjustment.

Per RetailCloud's own API documentation, setting inventory to zero is what removes a listing from the live storefront; InfiPlex's inventory tools can push that update the same way they update every other connected channel.

Yes — per-channel buffers let you hold back a safety quantity on RetailCloud, set independently from your other connected channels.

Yes — the OMS tracks stock across multiple warehouse locations and 3PLs and routes each order to the right source based on your rules.

RetailCloud connects on every InfiPlex plan. Basic Starter is $49.99/month with up to 2,000 SKUs at $0.50 per order; Growth Starter is $499.99/month with 10,000 SKUs and 1,000 orders included ($0.10 per additional order); Growth Pro is $999.99/month with 100,000 SKUs and 10,000 orders included ($0.05 per additional order). Full details are on the Pricing page.

No — RetailCloud is a standard included integration. You pay your InfiPlex plan and per-order fees only; RetailCloud's own vendor fees (including any per-cancellation fees noted in their vendor agreement) are set and billed by RetailCloud separately.

Basic Starter or Growth Starter typically fit vendors where RetailCloud is one channel among a few; Growth Pro suits larger operations running frequent deals alongside other wholesale and retail activity.

Growth packages carry a 3-month minimum commitment and Partner packages a 12-month term; Basic Starter is month-to-month. Schedule a demo and we'll scope the right plan against your channel mix.

No — InfiPlex's per-order pricing applies the same way regardless of when orders arrive; a concentrated deal-driven spike across UntilGone, PickYourPlum, or DailySteals is handled by the same real-time sync as steady, spread-out order flow.

Yes — many vendors validate the InfiPlex connection with a smaller product offer before relying on it across a larger share of their catalog.

Our team updates your EDI/API configuration whenever RetailCloud issues new vendor requirements, as part of ongoing InfiPlex support.