Last Updated: Mar 19, 2024

The InfiPlex Inventory & Order Management System (OMS) requires that your eBay listings include a Custom Label SKU number. This article outlines how to update your eBay listing Custom Label to include your SKU number.

eBay Custom Label SKU Set-up

The OMS requires that all listings have a unique SKU number in order to process orders and inventory. You will need to log into your eBay seller account to manage your eBay listings and add SKU numbers if you do not already have them set-up. Below are the steps to manage a listings Custom Label:

• Go to your active listings: My eBay > Selling Manager > Active Listings.
• Check the Custom Label box and click Apply.
• In the Custom Label column, click "Add" to enter the SKU number.
• Once you have a SKU number associated to your eBay listing, it can be downloaded into your OMS by going to the Sell On > eBay page and clicking the Download eBay Products button.

 

 

eBay Product Set-up

In order to sell your products on eBay you will need to set-up your eBay store. Once your store is active, you can begin selling your products and connect your eBay account to your InfiPlex OMS account. You can contact us if you need assistance setting up your eBay store.

IMPORTANT: Once you have your SKU's on eBay and your keys entered into the OMS you will need to activate your SKU's as eBay SKU's in the OMS. To do this, follow these steps:

• Use the menu to navigate to Sell On > eBay
• Click the green Set All Shop Products as SOE (Sell on eBay) button
• Click on the purple button - Download eBay Products to activate your products
• You will then see the message currently active on eBay under the SKU number for products that are active on eBay.
• The system will check daily for new available SKU's on eBay
• Important:
  The purple Download eBay Products is only able to pull products that have a list start date in the last 120 days. SKUs that have a list start date older than 3 months ago will need to be manually re-listed to update the list start date. To relist an eBay item, first remove the item as an active sale item. Click the "More actions" link to the right of the item and choose "End Item" from the drop-down menu. You can then relist the item by going to My eBay > Activity > Sold and from the More actions drop-down menu to the right of the listing, select Relist. Make any updates to the listing and save it.