Last Updated: Jun 25, 2020

InfiPlex can be set-up to use Amazon's Simple Email Service (SES) to send emails from the InfiPlex platform. Using SES will help ensure delivery of your emails verses using the Amazon instance to send email.

Amazon Simple Email Service (SES) Set-up

You will need to open a support ticket to request the set-up on InfiPlex' side. This is a billable support item which will be outlined by support in your support ticket.

Set-up Process

• Open a Support Ticket to request the set-up.
• InfiPlex will set-up your domain in SES, which will require you to add DNS entries into your domains DNS settings. This is typically done via the registrar you have your domain with. The DNS entries verify that Amazon SES can send email for your domain. You will be given a .csv file with the entries that you need to add, which consist of one TXT and three CNAME records.
• After you have added the DNS records, Amazon SES will be verified to send email for your domain.
• InfiPlex will then add the email address from your domain that will be used to send email. These email addresses will receive an email asking them to confirm the set-up of that address in Amazon SES.
• InfiPlex will then update your site to start using the SES service to send email.

 

Once all of the above steps are completed, your site will be using Amazon SES to send email form your InfiPlex site.