Home Depot Integration FAQs: vendor EDI and Marketplace orders, one queue

The InfiPlex Home Depot integration connects your Home Depot relationship — whether that's an EDI vendor account, a Home Depot Marketplace seller account, or both — to the InfiPlex Inventory & Order Management System. Orders pull in automatically, ship from your warehouse or 3PL, and the required tracking or EDI documents post back, while inventory stays synced with every other channel you run.

Yes — both paths require Home Depot's approval first: EDI vendor status is established through Home Depot's supplier application process, and Home Depot Marketplace requires being accepted as a vetted third-party seller. InfiPlex connects whichever relationship you already have; we don't manage the approval process itself.

Our USA-based team configures the connection with you during onboarding — EDI document mapping for vendor relationships, or API/seller-portal credentials for Marketplace accounts. There's nothing to install on your end.

Your OMS site is provisioned within 1–2 business days. EDI vendor setups generally take longer than a Marketplace connection because retailer-side EDI testing is involved; Marketplace seller connections typically fall within the standard 1–3 business day window.

Yes — if you supply Home Depot both ways, InfiPlex connects each relationship separately (they use different order formats and requirements) while keeping both feeding the same inventory pool and order queue.

InfiPlex pulls EDI 850 purchase orders from Home Depot approximately every 15 minutes, landing in the same queue as your other retailer and marketplace orders, ready to route to a warehouse or 3PL.

Marketplace seller orders pull in the same way marketplace orders do on any other channel — about every 15 minutes — with line items and shipping details intact, ready for you to fulfill directly.

Yes — once an EDI vendor order ships, InfiPlex generates and transmits the required 856 ASN and 810 invoice back to Home Depot automatically, keeping your vendor account compliant without manual EDI work.

Automatically — whether you ship from your own warehouse across 100+ carriers or through a connected 3PL, InfiPlex posts the tracking number back to the Marketplace order, keeping your seller performance metrics accurate.

Yes — the OMS routes both EDI vendor orders and Marketplace seller orders to a connected 3PL or WMS via the 3PL Connector, with the appropriate confirmation (EDI documents or tracking) generated automatically once the 3PL ships.

InfiPlex maintains one master inventory pool, and every sale on any channel — Home Depot vendor orders, Marketplace orders, or any other retailer — updates available quantities everywhere in real time, which is what prevents overselling or committing stock you can't ship.

Yes — per-channel buffers hold back a safety quantity for Home Depot commitments, configurable independently for EDI vendor orders versus Marketplace orders if you run both.

Use the built-in Inventory Tool for direct edits, the Inventory Upload tool for spreadsheet-based changes, scheduled FTP feeds, or automated pulls from supplier systems. One update propagates to Home Depot and every other connected channel.

Yes — the OMS tracks stock across multiple warehouses and 3PLs and routes orders to the right source, which matters for home-improvement suppliers who often carry bulky or freight-shipped goods positioned regionally.

Catalog setup on Home Depot Marketplace follows Home Depot's own listing process, and the optional Product Information Management (PIM) system on Growth Pro can help automate ongoing product data flows once listings are established.

An EDI vendor sells wholesale to Home Depot, which then owns the products and resells them in stores and online — orders arrive as traditional purchase orders over EDI. A Home Depot Marketplace seller lists their own products directly on HomeDepot.com and fulfills orders themselves (seller-fulfilled), similar to a third-party marketplace seller on Amazon or Walmart.

If you receive purchase orders and invoice through EDI with Home Depot as the buyer of record, you're an EDI vendor. If you list products yourself on HomeDepot.com through a seller account and ship orders directly to customers or to a store for pickup, you're a Home Depot Marketplace seller. Some suppliers run both relationships simultaneously.

Yes — some suppliers sell wholesale to Home Depot as a vendor while also running a Marketplace seller account for products or SKUs Home Depot doesn't stock directly. InfiPlex connects both relationships independently while sharing the same inventory pool.

Both paths start with an application process handled directly with Home Depot — a supplier application and buyer review for EDI vendor status, or a seller application and vetting process for Marketplace. This business development process happens outside of InfiPlex; once you're approved, InfiPlex connects the resulting EDI or Marketplace relationship.

Yes — Marketplace orders are seller-fulfilled and can ship to the customer's home or to a Home Depot store for pickup, following Home Depot's routing guide and labeling requirements. EDI vendor orders follow Home Depot's traditional purchase-order and ASN process. InfiPlex configures each to the rules that apply.

Home Depot's routing guide specifies carrier, labeling, and packaging requirements that vary by order type; our team configures your InfiPlex shipping rules to follow those specifications so shipments arrive compliant and avoid chargebacks.

InfiPlex automates the mechanics those scorecards measure — on-time shipment, accurate tracking, and reliable inventory availability — which is the most direct way to protect your standing, though the scorecard itself is reported by Home Depot rather than inside InfiPlex.

Home Depot connects on every InfiPlex plan, whether as an EDI vendor connection or a Marketplace seller connection. Basic Starter is $49.99/month with up to 2,000 SKUs at $0.50 per order; Growth Starter is $499.99/month with 10,000 SKUs and 1,000 orders included ($0.10 per additional order); Growth Pro is $999.99/month with 100,000 SKUs and 10,000 orders included ($0.05 per additional order). Full details are on the Pricing page.

EDI vendor connections may carry retailer-required VAN costs depending on your specific setup, though InfiPlex can often significantly reduce or eliminate those costs compared to a standalone EDI provider. Marketplace seller connections don't carry separate EDI VAN costs since they run over API rather than traditional EDI.

Suppliers managing both an EDI vendor relationship and a Marketplace seller account, often alongside other EDI retailers, tend to fit well on Growth Starter or Growth Pro, both of which include ERP connections like NetSuite on Growth Pro.

Growth packages carry a 3-month minimum commitment and Partner packages a 12-month term; Basic Starter is month-to-month. Schedule a demo and we'll scope the right plan against your Home Depot relationship and overall channel mix.