In all cases you need to specify an email address that the system is sending the email from.  We suggest you either use your general inquiry email address if you have one (i.e. info@, office@, slaes@, etc.) or use noreply@yourdomain.com. The noreply email address doesn't really need to exist but the receiver will not be able to reply to the email that gets sent.

To initially set up the emails, it's easiest to click the Load Default Email button then modify to suit your needs.

Reset Password

All sites should have the Reset Password email set up.  This will be needed even if you don't have users logging into your site in case an Admin forgets their password as well.  The Reset Password email is found in the User tool under User Settings.

Welcome Email

The Welcome Email is an optional email that gets sent in response to a user creating an account on the site. There is a setting that indicate whether is should be sent or not. The default setting is No. The Welcome email is found in the User tool under User Settings.

Verification Email

The Verification Email is an optional email that when set to Yes will send an email to a user to verify that they requested an account on your site. Ther Verification email is found in the User tool under User Settings.

Shop Sytem Emails

The Shop emails can be found in the Shop Settings tab under Email Settings.

Order Email

The order email is the email that gets sent to the user when an order is placed on your site.

Admin Email

The Admin email is an optional email that gets sent to the shop administrator. It will only get sent if the Send Admin Email indicator is set to yes.

Failed Recur Order Email

If you have Recurring orders in your store (not common) this is the email that gets sent to the user if the order fails processing. This is most likely an issue in credit card processing error due to a declined/expired credit card. You need to fill in the Failed Recur Email Admin To field if you want a shop admin to get a copy of this email as well. (note: there is also a recurring products email, see below).

Items Shipped Email

This is the email that gets sent in response to clicking the Send Email Shipment Info button in the order processing of Shop orders. If you are not shipping your own orders this email is not needed. 

RMA Info Email

This is the Return Merchandise Authorization email that gets sent to the user in response to either the Email RMA Info button in the Create RMA process of Order Processing or if you have it set to allow users to create their own returns (Shop Settings -->Base Settings --> Returns).

Failed Recur Product Email Content

This is the email that gets sent if you have Recurring Products in your system and the order fails processing for some reason. This is most likely an issue in credit card processing due to a declined/expired credit card.

Registration System

The confirmation and admin emails for the Registration System are unique to the individual registration events.  They are found/set on the Signup Complete tab of the event.  On the Registration system dashboard, there is an email indicator (envelope icon) listed for event. If the icon is red the confirmation emails have not been set. If the icon is green, the confirmation emails are in place.