Last Updated: February 10, 2026

InfiPlex Inventory & Order Management System (OMS) integrates with Amazon's Transparency Program. The Amazon Transparency Program is a product serial number service that helps verify product authenticity, enhance brand protection, and combat counterfeits.

Amazon's Transparency program (part of Brand Registry) requires sellers to apply unique, scannable codes (Transparency codes) to product packaging for enrolled brands/ASINs. This helps verify authenticity, prevent counterfeits, and ensure only legitimate items reach customers. For items enrolled in the program, sellers must submit these codes to Amazon when shipping to customers, especially for Fulfilled by Merchant (FBM) orders (where you handle shipping yourself).

The InfiPlex Amazon SP-API App integrates with this requirement for programmatic and automated handling of Transparency codes during shipment confirmation with the Amazon SP-API.

How Transparency Codes Work with the InfiPlex Amazon SP-API App

Managing orders from the InfiPlex OMS.

• Turn On Transparency Option for Amazon Orders:
  On the Amazon Settings page, find the amazon_transparency_codes_enabled setting and set it to Yes.
• Turn On Serial Numbers for Packages:
  Please review our Serial Number setup page. Add the package items identifier of "serial" in the setup.
  Once activated, you can add the required serial number to an item added to a package, as outlined in the link above.
• Sending the Serial Number to Amazon:
  Once the serial number has been added to the item in the package, InfiPlex will automatically confirm the tracking information for the SKU, using the associated serial number as the Transparency Code for the Amazon order.
• If you have any questions, please contact us.

 

How Transparency Codes Work with the InfiPlex REST API

InfiPlex REST API users can also submit package information, including the required serial number, for Amazon Transparency orders.

• Turn On Transparency Option for Amazon Orders:
  On the Amazon Settings page, find the amazon_transparency_codes_enabled setting and set it to Yes.
• Turn On Serial Numbers for Packages:
  Please review our Serial Number setup page. Add the package items identifier of "serial" in the setup.
  Once activated, use the API call outlined below.
• Sending the Serial Number via the InfiPlex API:
  Via the InfiPlex API, when you upload package/tracking information using the POST Order Tracking Create function, you must include the Transparency code in the serial_number field, as shown below.
   

  {    
      "save_items_as_qty_one": true,
      "tracking_number": "33332222",
      "carrier_name": "UPS",
      "carrier_method": "3rd Day",
      "package_items": [{
          "quantity": 2,
          "itemid": "20438",
          "serial_number": "serial11123"
      }, {
          "quantity": 1,
          "itemid": "20439",
          "serial_number": "serial11111"
      }],
      "weight_oz": 10,
      "length_inches": 5,
      "width_inches": 6,
      "height_inches": 7
  }