Still searching for Stitch Labs? Here's what happened, and where to go next

Stitch Labs was a cloud-based multichannel inventory and order management platform for DTC and ecommerce brands, syncing SKU counts, purchase orders, and fulfillment status across channels like Shopify, Amazon, eBay, and in-person POS systems, with barcode scanning and low-stock alerts.

No — Stitch Labs was acquired by Square (now Block, Inc.) in July 2020, stopped accepting new customers immediately, and fully shut down in spring 2021. There is no current Stitch Labs product, login, or support to migrate away from at this point — it's been discontinued for several years.

Square acquired Stitch Labs specifically to bring its team and technology into Square's own inventory management efforts, rather than to continue operating Stitch Labs as an independent product — a common outcome in software acquisitions where the acquirer wants the talent and IP more than the standalone business.

Square indicated it would work to fold some Stitch Labs capabilities into its own inventory tools, and offered migration assistance to Square's platform for customers who wanted to stay in that ecosystem — though Square's own inventory tools have historically been narrower in scope than a full multichannel OMS.

Search demand for discontinued software often persists for years after shutdown — former customers, people inheriting a business, or anyone researching "what happened to X" keep searching the old name. This hub exists specifically to answer that search with an accurate, current path forward.

Start by connecting your current sales channels to InfiPlex — Amazon, Shopify, and whatever else you sell on — which typically takes 1–3 business days per channel with our USA-based team handling setup. From there, InfiPlex takes over the order aggregation and inventory sync that Stitch Labs used to provide.

Given Stitch Labs shut down in 2021, direct data export from the platform itself is very unlikely to still be available; if you have historical exports or reports saved from that period, our team can discuss incorporating them during onboarding, but this is scoped case by case.

InfiPlex covers the core job — multichannel order aggregation, real-time inventory sync, barcode-friendly warehouse workflows, and low-stock visibility — and goes further with 130+ integrations, retail EDI support, and 3PL/WMS routing that a smaller platform like Stitch Labs didn't offer at its scale.

Most sellers are live in 1–3 business days per channel once you start; our team handles the SKU mapping, shipping configuration, and channel connections directly rather than leaving you to figure it out alone.

Yes — InfiPlex's plans scale from Basic Starter up through Growth Pro (100,000 SKUs, 10,000 included monthly orders), so whether your operation is similar in size to when you used Stitch Labs or has grown substantially since, there's a plan built for it.

Yes — InfiPlex maintains one master inventory pool, and every sale on any connected channel updates availability everywhere else in real time, the same core mechanism Stitch Labs used to prevent overselling.

Yes — InfiPlex's Inventory Tool and warehouse workflows support barcode-based operations, along with bulk inventory updates via upload or scheduled FTP feeds.

Yes — Shopify, Amazon, and eBay are all supported, alongside 130+ other channels Stitch Labs never covered.

InfiPlex integrates with POS platforms like Square, syncing in-person sales against the same inventory pool as your online channels.

Yes — the OMS routes orders to your own warehouse or a connected 3PL via the 3PL Connector, with tracking and inventory reconciled automatically on return.

Yes — InfiPlex handles retail EDI connections like Target, Costco, and Home Depot, a category Stitch Labs never addressed, often reducing or eliminating the EDI VAN costs sellers would otherwise pay.

Yes — InfiPlex integrates with NetSuite and QuickBooks Online, so order and revenue data flows into your system of record without re-keying.

Yes — the Marketplace Repricer is included on Growth plans, a feature that didn't exist in Stitch Labs' era of the market.

Yes — the InfiPlex B2B eCommerce Portal and wholesale marketplaces like Faire draw on the same inventory pool as your retail channels.

Many former Stitch Labs customers evaluated several alternatives after the 2021 shutdown; if an earlier choice didn't work out, InfiPlex's demo scheduling is a low-commitment way to see whether this fits better for your current channel mix.

Basic Starter is $49.99/month (2,000 SKUs, $0.50/order); Growth Starter is $499.99/month (10,000 SKUs, 1,000 orders included, $0.10/order after); Growth Pro is $999.99/month (100,000 SKUs, 10,000 orders included, $0.05/order after). Full details are on the Pricing page.

No separate migration fee is charged — setup and configuration are included as part of your InfiPlex plan, with our USA-based team handling the connection work directly regardless of what platform (or spreadsheet workaround) you're coming from.

Growth packages carry a 3-month minimum commitment and Partner packages a 12-month term; Basic Starter is month-to-month.

Schedule a demo and our team will walk through your current channel mix, whatever state it's in since Stitch Labs shut down, and scope the right plan and onboarding timeline.

Not particularly — our onboarding process is the same whether you're moving from an active competitor, a discontinued platform like Stitch Labs, or spreadsheets. Our team just needs to understand your current sales channels and volume to scope the right plan.

Yes — anyone on your team involved in the decision, including someone who remembers your old Stitch Labs setup, is welcome to join onboarding calls with our USA-based team.