SKU Vault Integration FAQs: fill the gaps, or switch entirely

The InfiPlex SKU Vault integration syncs order and inventory data between SKU Vault and the InfiPlex Inventory & Order Management System over API. InfiPlex separately connects 130+ marketplaces, carts, 3PLs, WMS platforms, and ERP systems, extending your reach beyond what SKU Vault covers natively.

Clients tell us it comes down to connections: InfiPlex connects to significantly more marketplaces, carts, 3PLs, WMS, and ERP systems than SKU Vault does natively. Adding InfiPlex extends your reach without requiring you to drop SKU Vault, if you'd rather keep your existing setup for the channels it already covers.

Most often it's a specific marketplace, cart, retail EDI trading partner, 3PL, or ERP connection that SKU Vault doesn't support natively. Clients connect InfiPlex for that piece while keeping SKU Vault for warehouse execution.

No — InfiPlex is built to sync alongside SKU Vault, not replace it, if that's what fits your operation. That said, some sellers do prefer to consolidate onto InfiPlex alone — see the switching section below if that's more your situation.

Over API. Order and inventory data moves between SKU Vault and InfiPlex automatically, so updates on either side stay reflected without manual re-entry.

InfiPlex connects 130+ marketplaces, carts, and retail EDI trading partners. Exactly which ones matter for your setup depends on what SKU Vault already covers for you — our team can map the specific gap during a consultation.

Yes — InfiPlex handles retail EDI connections like Target, Costco, and Home Depot directly, often reducing or eliminating the EDI VAN costs sellers would otherwise pay.

Yes — InfiPlex integrates with NetSuite and QuickBooks Online, consolidating revenue from every channel InfiPlex connects into your system of record.

Yes — the OMS routes orders from InfiPlex-connected channels to your own warehouse or a connected 3PL via the 3PL Connector, independent of how SKU Vault handles fulfillment for its own channels.

Not for the warehouse-floor work SKU Vault already handles — barcode scanning, pick/pack workflows, and similar tooling continue as-is if you're running both. InfiPlex adds a second system for the channels and connections SKU Vault doesn't cover, syncing inventory between the two so neither side oversells.

InfiPlex connects directly to each additional channel — Amazon, Walmart, eBay, Etsy, and 130+ more — pulling orders about every 15 minutes into one queue, separate from what flows through SKU Vault.

InfiPlex maintains a master inventory pool and syncs available quantity with SKU Vault via API, so a sale on either side updates availability everywhere else in real time — the mechanism that prevents overselling across both systems.

Yes — once an order ships from an InfiPlex-connected channel, tracking syncs back via API so your records in SKU Vault and InfiPlex stay consistent.

Yes — per-channel buffers hold back a safety quantity on InfiPlex-connected channels, configured independently from how you manage buffers in SKU Vault.

Because InfiPlex syncs available quantity with SKU Vault via API in real time, a sale on either side decrements the shared count the other sees — the scenario the sync exists specifically to prevent overselling against.

Yes — InfiPlex handles multichannel order and inventory management, including pick and pack, on its own, so some sellers migrate off SKU Vault entirely rather than running two systems. Whether that's the better fit usually comes down to your specific channel mix and workflow rather than a missing capability.

Not much on the pick-and-pack side specifically — InfiPlex includes its own pick and pack tools, so a full switch isn't a warehouse-floor capability trade-off the way it might be with some other platforms. The bigger factor is usually whether your team has SKU Vault-specific configurations or workflows built up over time that are worth weighing against a fresh setup; our team can walk through the specifics with you.

Connecting your sales channels to InfiPlex generally follows the standard 1–3 business day onboarding window per channel; the overall migration timeline depends on how many channels, warehouses, and historical records you're bringing over, which our team scopes with you directly.

Yes — many sellers connect a subset of channels to InfiPlex first to validate the experience before fully cutting over, rather than switching everything at once.

Sellers looking to consolidate onto one system, or who need broader channel connectivity than SKU Vault offers natively, tend to switch entirely. Sellers happy with their current SKU Vault setup but missing specific channel or system connections tend to run both together instead.

Basic Starter is $49.99/month (2,000 SKUs, $0.50/order); Growth Starter is $499.99/month (10,000 SKUs, 1,000 orders included, $0.10/order after); Growth Pro is $999.99/month (100,000 SKUs, 10,000 orders included, $0.05/order after). Full details are on the Pricing page.

No — InfiPlex's cost is your plan tier plus per-order fees above the included allowance; it doesn't take a percentage of your sales revenue.

Growth packages carry a 3-month minimum commitment and Partner packages a 12-month term; Basic Starter is month-to-month.

It depends on your order volume and catalog size — and on whether you're adding InfiPlex alongside SKU Vault or replacing it — not on what you're paying today. Schedule a demo and we'll scope the right plan against your actual channel mix.

No — the API sync with SKU Vault is included as part of your InfiPlex plan, the same as any other connected channel or system.

No separate migration fee is charged — setup and configuration are included as part of your InfiPlex plan, with our USA-based team handling the connection work directly, whether you're syncing with SKU Vault or migrating off it.