Build.com Integration FAQs: plumbing, lighting & hardware EDI, automated end to end

The InfiPlex Build.com integration connects your approved Build.com vendor relationship to the InfiPlex Inventory & Order Management System over EDI. Purchase orders pull in automatically, shipments ship from your warehouse or 3PL, and the ASN and invoice documents Build.com requires post back — while your inventory stays synced with every other channel you supply.

Yes — Build.com works through approved wholesale vendor relationships established directly with Build.com buyers, not a self-serve marketplace signup. InfiPlex connects that EDI relationship once you're approved and Build.com has issued your onboarding requirements.

Yes — many Build.com vendor relationships include a drop-ship component alongside or instead of bulk distribution center replenishment; InfiPlex configures each order type to its specific document requirements.

Our USA-based team configures the EDI connection with you during onboarding, mapping the specific documents (850 purchase orders, 856 ASNs, 810 invoices, and others) Build.com requires, and coordinating any certification testing requested.

Your OMS site is provisioned within 1–2 business days, and EDI trading-partner setups generally take longer than a standard marketplace connection because retailer-side testing is involved. Our team scopes the specific timeline once we see your Build.com onboarding packet.

InfiPlex pulls EDI 850 purchase orders from Build.com approximately every 15 minutes, landing in the same queue as your other retailer and marketplace orders, ready to route to a warehouse or 3PL.

Yes — once an order ships, InfiPlex generates and transmits the EDI 856 Advance Ship Notice and 810 invoice back to Build.com automatically, keeping your vendor account compliant without manual EDI work.

Drop-ship orders route the same way any other order does — to your warehouse or a connected 3PL — with tracking and the required EDI documents generated once the item ships directly to the end customer.

Yes — the OMS routes Build.com orders to a connected 3PL or WMS via the 3PL Connector, with the required EDI documents generated automatically once the 3PL ships.

That's the core of the product: Build.com joins the same order queue as Home Depot, Lowe's, and 130+ other integrations, so your team works from one screen instead of a separate vendor portal per retailer.

InfiPlex maintains one master inventory pool, and every sale on any channel — Build.com, another retailer, or your own webstore — updates available quantities everywhere in real time, which is what prevents committing stock to a Build.com PO you can't actually ship.

Yes — per-channel buffers hold back a safety quantity for Build.com commitments, configured independently from your other channels.

Use the built-in Inventory Tool for direct edits, the Inventory Upload tool for spreadsheet-based changes, scheduled FTP feeds, or automated pulls from supplier systems. One update propagates to Build.com and every other connected channel.

Yes — the OMS tracks stock across multiple warehouses and 3PLs and routes orders to the right source, useful for plumbing and hardware suppliers managing bulky or freight-shipped goods.

Yes — variant SKUs (finish, size, configuration) sync at the SKU level across every channel, so a specific finish sold on Build.com correctly decrements the matching variant everywhere else you list it.

Many plumbing, lighting, and hardware suppliers run Build.com alongside Home Depot and Lowe's, all sharing the same inventory pool.

Yes — InfiPlex integrates with NetSuite (Growth Pro) and QuickBooks Online, so Build.com orders and revenue flow into your system of record without re-keying.

Yes — Wayfair and Build.com are both integrated, sharing the same inventory pool as your other home-improvement and home-goods channels.

Yes — the 3PL Connector program lets a partner connect each client's Build.com relationship and other channels, with each client in its own Site Area.

Retailer EDI specifications can evolve over time; our team updates your EDI configuration whenever Build.com issues new requirements, as part of ongoing InfiPlex support for EDI trading partners.

Build.com connects on every InfiPlex plan as a standard EDI trading-partner connection. Basic Starter is $49.99/month with up to 2,000 SKUs at $0.50 per order; Growth Starter is $499.99/month with 10,000 SKUs and 1,000 orders included ($0.10 per additional order); Growth Pro is $999.99/month with 100,000 SKUs and 10,000 orders included ($0.05 per additional order). Full details are on the Pricing page.

EDI connections may carry retailer-required VAN costs depending on your specific setup, though InfiPlex can often significantly reduce or eliminate those costs compared to a standalone EDI provider.

Vendors managing several EDI trading partners — Build.com, Home Depot, Lowe's, and others — often fit well on Growth Starter or Growth Pro, both of which include ERP connections like NetSuite on Growth Pro.

Growth packages carry a 3-month minimum commitment and Partner packages a 12-month term; Basic Starter is month-to-month. Schedule a demo and we'll scope the right plan against your Build.com relationship and overall EDI trading-partner mix.

Product content requirements like spec sheets are typically managed through Build.com's own vendor portal or product data process; InfiPlex focuses on order and inventory sync rather than content/documentation management.

Order records capture standard fields Build.com passes along; warranty registration specifics are typically handled through manufacturer-specific processes separate from the order and inventory sync InfiPlex manages.