Support Professional Advice & Help

Knowledge Base

Before opening a support ticket, please search our Knowledge Base to see if your question is already answered in one of our support articles.

If you are currently not an InfiPlex user and have questions, please send us an email or contact us with your questions.

Support Tickets

Support Tickets are available to existing InfiPlex clients. You will need to log-in or create a user account before accessing the ticket system.

Support Tickets  


Dedicated Support Professional Advice & Help Included

Hosted on the Amazon Cloud NetworkOur Enterprise level packages offer dedicated resources cloud-based hosting with network and application support:
  • Everything in our Business Hosting Support
  • Managed Server Support, including back-ups, firewall management, server patches and upgrades
  • Lower custom programming rates
  • Access to our Application Team to help with best practices while developing your applications


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Amazon Today In-store Pick-up & Same Day Delivery

Amazon Today is Amazon's new same day delivery service and in-store pick-up for retailers who want to leverage the selling power of

Amazon Today  


Amazon SP-API The Definitive Guide to Amazon SP-API

InfiPlex offers instant access to manage your Amazon orders through the new Amazon SP-API.

Amazon SP-API  


NetSuite ERP Integrate All Your Sales Channels

InfiPlex offers the most robust and flexible NetSuite integration in the industry.

NetSuite Integration  


3PL Upgrade Integrate All Your Sales Channels

Upgrade your existing 3PL or get a new one through the InfiPlex 3PL Connector Program.

3PL Connector