CRM & SupportThe InfiPlex platform includes several applications that combine to create a professional support system for your client base. Our CRM combined with our Support Tickets and Knowledge Base will give you powerful online support portal for your users.
UNLIMITED Users & Tickets.
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CRMInfiPlex includes a built-in CRM for client and contact management. This includes contacts that you add to the system or individuals that create accounts on the site. The Contact's view gives you a quick overview of all of your interactions with that contact.
PricingOur Starter Package at only $29.99 per month offers any business a cost effective way to manage their ongoing support needs.
- InfiPlex with standard non-transactional applications
- Standard Shared hosting
- No transactional applications included in this package. Upgrade at any time.
For many businesses our Starter Package is all you will need for unlimited client support tickets. Our Starter Package runs on the Amazon Cloud for cost-effective and reliable service. Larger companies who have a very large number of daily support tickets and want extermely fast servers to manage their support area can upgrade to our Semi Dedicated Plus Package hosting option. This option uses Amazon's RDS database servers for an extremely fast and redundant environment.
Your support area can also be designed to match your existing website or you can use the InfiPlex platform to run your whole website. Additional set-up costs may apply for design assistance if you do not have a webmaster or designer to manage design updates.
CRM/Support Starter Package Includes:
- CRM Application
- Support Ticket Application
- Blog Application for Knowledge Base
- Projects Application
- Smart Send Email Marketing Application