CastleGate · InfiPlex OMS Integration

CastleGate Integration: forward-positioned speed, one inventory pool

CastleGate is Wayfair's own fulfillment network — you position inventory forward, Wayfair ships it, and delivery speed helps win the sale. The InfiPlex™ OMS models CastleGate as a location in your operation: qualifying orders route there automatically, tracking flows back, and CastleGate stock reconciles inside the same master pool as your own warehouses, 3PLs, and dropship POs.

  • Modeled as a Real LocationCastleGate slots into your OMS like any warehouse
  • Mix With Dropship & 3PLsFast movers forward, long tail from your dock
  • Omnichannel-Ready RoutingOther channels can route to CastleGate where your program allows
  • USA-Based Support TeamOnboarding, routing rules & training included

How it works

How the InfiPlex Wayfair CastleGate integration works

CastleGate enrollment, storage terms, and fees are arranged directly with Wayfair. Once active, InfiPlex models CastleGate as a fulfillment location in your OMS: orders that qualify by your routing rules go to CastleGate, shipment confirmations and stock levels flow back automatically, and everything reconciles inside your master inventory pool alongside your own warehouses, 3PLs, and Wayfair dropship POs. Outbound carrier selection for CastleGate-fulfilled orders happens inside Wayfair's network; your own carrier setup in InfiPlex governs everything you ship yourself.

Flow diagram: CastleGate syncs stock levels and shipment confirmations with the InfiPlex Order Management System. InfiPlex routes qualifying orders to CastleGate, and manages the rest through Your Warehouses, 3PL / WMS Partners, Other Channels, all sharing one inventory pool. CastleGate Wayfair's fulfillment network Seller account InfiPlex OMS Orders · Inventory · Shipping 100+ carriers · buffers · automation SINGLE SOURCE OF TRUTH Stock levels & shipment confirmations synced Qualifying orders routed to CastleGate Orders routed for fulfillment Ship confirmations + stock levels return Your Warehouses Long tail fulfilled from your own dock 3PL / WMS Partners ShipStation, ShipHero, Extensiv & more Other Channels Amazon, Walmart & more share the pool
The InfiPlex CastleGate sync rail: CastleGate is modeled as a fulfillment location, with qualifying orders routed there automatically and stock reconciled against your own warehouses, 3PLs, and dropship POs in one pool.

Beyond Wayfair orders

Omnichannel Fulfillment Eligibility

Wayfair positions CastleGate as an omnichannel fulfillment offering, not just a Wayfair-only network — here's what that means in practice.

  • Routing Is Ready Either Way

    InfiPlex's routing engine can direct orders from any connected channel to CastleGate the same way it routes to any 3PL — the OMS side of this isn't the limiting factor.

  • Program Terms Set Eligibility

    Whether your specific CastleGate program supports fulfilling non-Wayfair orders is set by Wayfair, not InfiPlex — confirm your current coverage with your Wayfair account team.

  • Same Master Pool Either Way

    Whether CastleGate fulfills Wayfair orders only or channels beyond it, stock reconciles in the same pool as everything else you run.

See the full omnichannel eligibility FAQ section →

What’s included

Everything the Wayfair CastleGate integration handles for you

  • Orders Route Automatically

    Rules you set by SKU, stock location, or channel send qualifying orders to CastleGate — everything else follows your normal paths.

  • Tracking Flows Back

    Shipment confirmations from CastleGate return through InfiPlex so the originating channel and your OMS record both stay complete.

  • Modeled as a Real Location

    CastleGate slots into your multi-warehouse setup with its own quantities, routing rules, and reporting — not a black box.

  • Mix With Dropship & 3PLs

    Forward-position fast movers in CastleGate while the long tail ships from your own dock or a connected 3PL, all on one pool.

  • Demand-Spike Fallback

    If CastleGate stock runs out, the OMS falls over to your other locations by rule instead of failing orders.

  • Omnichannel-Ready Routing

    Where your Wayfair program terms support it, other connected channels can route to CastleGate the same way they'd route to any 3PL.

Frequently asked

Top Wayfair CastleGate questions, answered

Our dedicated FAQ hub answers 33 real questions about setup, order management, inventory sync, shipping, and pricing. A few of the most-asked:

View all 33 Wayfair CastleGate FAQs →

Connect the rest of your stack

Pair Wayfair CastleGate with the systems you already run

InfiPlex connects Wayfair CastleGate with 130+ marketplaces, carts, shipping platforms, 3PLs, WMS, and ERP systems — and our Growth Packages include building new API integrations you need at no additional cost.

Ready to put CastleGate on autopilot?

Your OMS is typically live in 1–3 business days, and our USA‑based team handles onboarding with you — no coding required.

Questions about your exact setup?

Our team configures CastleGate integrations every week. Contact us, email info@infiplex.com, or call 888‑770‑0857 and we’ll walk through your channels, warehouses, and volume together.

Wayfair and CastleGate are trademarks of Wayfair LLC. All other marketplace and product names are trademarks of their respective owners. InfiPlex is an independent integration provider; CastleGate's program terms, fees, and eligibility are set by Wayfair and are subject to change. ©2026 InfiPlex. All rights reserved.