Logiwa Integration FAQs: keep your warehouse running, add real multichannel OMS

The InfiPlex Logiwa integration connects your existing Logiwa account to the InfiPlex Inventory & Order Management System. InfiPlex aggregates orders from every sales channel you run, sends fulfillment-ready orders to Logiwa for pick, pack, and ship execution, and pushes the resulting tracking back out to the originating marketplace or storefront — all while managing real-time inventory sync across channels that Logiwa itself doesn't handle.

Yes — this integration connects an existing Logiwa warehouse account to InfiPlex, whether that's your own warehouse running Logiwa or a 3PL that fulfills on your behalf using it. If you don't use Logiwa, InfiPlex's own order and shipping workflow already covers 100+ carriers directly.

Setup is quick and simple: our USA-based team links your Logiwa account through its API during onboarding. There's nothing to install and no developer needed.

Most sellers are live in 1–3 business days. The connection itself completes quickly; the rest of the window goes to confirming which order types route to Logiwa versus InfiPlex's own fulfillment or carrier connections.

No — your warehouse team keeps using Logiwa's mobile-first pick, pack, and ship workflow exactly as they know it. InfiPlex changes what happens before an order reaches Logiwa (multichannel aggregation and inventory sync) and after (tracking distributed back to the right channel).

InfiPlex does. Orders from every connected channel — Amazon, Walmart, Shopify, and 130+ more — pull into the InfiPlex OMS about every 15 minutes, giving you one aggregated queue rather than configuring Logiwa to connect to each channel independently.

Once an order is ready to ship, InfiPlex sends it to Logiwa, which then handles picking, packing, and shipping using your warehouse's existing Logiwa workflow, mobile devices, and rate-shopping setup.

Automatically — once Logiwa completes the shipment and generates a label, the tracking number flows back through InfiPlex to whichever channel the order originally came from.

Yes — stock levels in Logiwa feed into InfiPlex's master inventory pool, which reconciles them against every other channel and location in real time.

Yes — many sellers route specific SKUs, warehouses, or order types through Logiwa while using InfiPlex's direct carrier connections or a different 3PL for the rest, based on whichever fits that order best.

Yes — Logiwa's mobile scanning, task management, and warehouse-floor workflows apply exactly as they do today. InfiPlex hands off orders for Logiwa to fulfill; it doesn't change how Logiwa's warehouse operations run.

Yes — automation rules and rate-shopping configurations you've already built in Logiwa continue to apply to orders InfiPlex sends over, with no changes needed on the warehouse floor.

Return status and receiving data from Logiwa can flow back through InfiPlex to update the order record and, where applicable, adjust inventory once a return is received back into stock.

Yes — a 3PL running Logiwa as its WMS can connect through InfiPlex's 3PL Connector program, giving each of its brand clients their own Site Area while fulfillment stays centralized on Logiwa.

Yes — InfiPlex's multi-warehouse routing handles mixed setups, sending orders to Logiwa-run locations, your own warehouse, or other 3PLs based on the rules you configure, all reconciled against one inventory pool.

No — InfiPlex includes its own order and shipping workflow across 100+ carriers, so Logiwa isn't required. This integration exists for sellers who already run their own warehouse on Logiwa, or who fulfill through a 3PL that does.

Logiwa is a strong fit for high-volume DTC and B2B brands wanting a modern, mobile-first warehouse workflow with strong task management. InfiPlex's value in that case is the multichannel order aggregation and inventory sync layered on top, which Logiwa alone doesn't provide across channels.

It works alongside it. InfiPlex isn't trying to replace Logiwa's warehouse execution — it's solving the multichannel order aggregation and real-time inventory sync problem that sits upstream of fulfillment, which Logiwa on its own doesn't address across every channel you sell on.

Yes — because InfiPlex owns the channel connections rather than Logiwa, switching warehouses or 3PLs later doesn't require re-connecting every marketplace; only the fulfillment routing changes.

Yes — the 3PL Connector program gives each client their own Site Area with their own channel mix, all routed to a Logiwa-run warehouse where applicable.

Logiwa connects on every InfiPlex plan. Basic Starter is $49.99/month with up to 2,000 SKUs at $0.50 per order; Growth Starter is $499.99/month with 10,000 SKUs and 1,000 orders included ($0.10 per additional order); Growth Pro is $999.99/month with 100,000 SKUs and 10,000 orders included ($0.05 per additional order). Full details are on the Pricing page.

Yes — your existing Logiwa subscription is billed by Logiwa as usual; InfiPlex's plan and per-order pricing are separate and cover the multichannel OMS layer, not Logiwa's own warehouse software cost.

No — Logiwa is a standard included integration. You pay your InfiPlex plan and per-order fees only.

Growth packages carry a 3-month minimum commitment and Partner packages a 12-month term; Basic Starter is month-to-month. Schedule a demo and we'll walk through how InfiPlex and your existing Logiwa setup fit together.

Yes — InfiPlex sends orders to Logiwa regardless of whether they originated as a B2B wholesale order or a B2C marketplace order; Logiwa handles the actual fulfillment workflow for both the same way it does today.

Yes — many sellers route a single channel through Logiwa first to validate the workflow before expanding to their full channel mix.