Bender Group · FAQ Hub
Bender Group provides third-party logistics and warehouse management services for brands and retailers. The InfiPlex™ Inventory & Order Management System (OMS) aggregates every sales channel into one queue, sends fulfillment-ready orders to your Bender Group-managed warehouse, and keeps inventory synced across everywhere else you sell.
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Section 1 of 5 · Getting connected
How the InfiPlex Bender Group connection works, and what it's actually for.
The InfiPlex Bender Group integration connects a Bender Group-managed warehouse to the InfiPlex Inventory & Order Management System. InfiPlex aggregates orders from every sales channel you run, sends fulfillment-ready orders to Bender Group, and pushes the resulting tracking back out to the originating marketplace — all while managing real-time inventory sync across channels that Bender Group alone doesn't handle.
Yes — this integration connects to a warehouse or fulfillment relationship you already have with Bender Group. If you don't have a Bender Group relationship, InfiPlex's own order and shipping workflow already covers 100+ carriers and can route to other 3PLs directly.
Setup is quick and simple: our USA-based team works with you and your Bender Group account contacts to establish the connection during onboarding. There's nothing to install and no developer needed on your end.
Most sellers are live within the standard 1–3 business day window; our team scopes the specific timeline once we understand your Bender Group fulfillment setup.
No — Bender Group's warehouse operations continue exactly as configured. InfiPlex changes what happens before an order reaches Bender Group (multichannel aggregation and inventory sync) and after (tracking distributed back to the right channel).
Section 2 of 5 · How they connect
The mechanics of what moves where, and why it's organized this way.
InfiPlex does. Orders from every connected channel — Amazon, Walmart, Shopify, and 130+ more — pull into the InfiPlex OMS about every 15 minutes, giving you one aggregated queue rather than configuring Bender Group to connect to each channel independently.
Once an order is ready to ship, InfiPlex sends it to Bender Group, which then handles warehouse execution according to your existing fulfillment agreement.
Automatically — once Bender Group completes the shipment, the tracking number flows back through InfiPlex to whichever channel the order originally came from.
Yes — stock levels at your Bender Group-managed location feed into InfiPlex's master inventory pool, reconciled against every other channel and location in real time.
Yes — InfiPlex's routing rules can send specific SKUs, regions, or order types to your Bender Group operation while other inventory ships from your own warehouse or a different partner, all reconciled against one inventory pool.
Section 3 of 5 · Stock control
How InfiPlex keeps inventory accurate when fulfillment runs through Bender Group.
InfiPlex maintains one master inventory pool, and every sale on any channel updates available quantities everywhere in real time, including what's reflected as available at your Bender Group-managed location.
Yes — per-location buffers let you hold back a safety quantity at any warehouse, including one managed by Bender Group, set independently from your other locations.
Stock receipts processed at your Bender Group-managed facility sync back to InfiPlex's inventory pool, updating availability across every connected sales channel without manual reconciliation.
Yes — the OMS tracks stock across multiple locations, whether that's your own warehouse, a Bender Group-managed facility, or additional 3PL partners, and routes each order to the right source based on your rules.
Yes — InfiPlex's routing and shipping configuration accommodate freight and oversized shipments alongside standard parcels, matching how your Bender Group engagement is structured.
Section 4 of 5 · 3PL context
How Bender Group fits into a multi-warehouse or multi-3PL operation.
Yes — InfiPlex's routing rules handle mixed setups across multiple 3PLs and warehouses, all reconciled against one inventory pool, so Bender Group can be one of several fulfillment partners in your network.
Yes — InfiPlex handles retail EDI connections independently of your Bender Group relationship, so EDI-required orders from major retailers flow through the same InfiPlex hub regardless of which warehouse fulfills them.
Yes — InfiPlex integrates with NetSuite (Growth Pro) and QuickBooks Online, so orders and revenue flowing through Bender Group reconcile against your books.
Yes — InfiPlex supports multiple simultaneous 3PL and warehouse connections per account, useful for brands splitting fulfillment across regions or providers.
Because InfiPlex owns the sales channel connections rather than Bender Group, switching fulfillment partners later just means updating routing rules, not reconnecting every marketplace.
Section 5 of 5 · Plans & costs
What connecting Bender Group to InfiPlex costs, and which plan fits.
Bender Group connects on every InfiPlex plan. Basic Starter is $49.99/month with up to 2,000 SKUs at $0.50 per order; Growth Starter is $499.99/month with 10,000 SKUs and 1,000 orders included ($0.10 per additional order); Growth Pro is $999.99/month with 100,000 SKUs and 10,000 orders included ($0.05 per additional order). Full details are on the Pricing page.
Yes — your Bender Group fulfillment fees are billed under your existing service agreement; InfiPlex's plan and per-order pricing are separate and cover the multichannel OMS layer.
No — Bender Group is a standard included integration. You pay your InfiPlex plan and per-order fees only.
Growth packages carry a 3-month minimum commitment and Partner packages a 12-month term; Basic Starter is month-to-month. Schedule a demo and we'll walk through how InfiPlex and your Bender Group fulfillment fit together.
No — Bender Group connects as a standard included integration like any other fulfillment partner; your InfiPlex plan and per-order pricing don't change based on the scale of your engagement.
Yes — many sellers connect a single channel first to validate the workflow before expanding to their full channel mix.
Connect the rest of your stack
InfiPlex connects Bender Group with 130+ marketplaces, carts, shipping platforms, 3PLs, WMS, and ERP systems — and our Growth Packages include building new API integrations you need at no additional cost.
How it works
If your brand fulfills through a Bender Group-managed warehouse, InfiPlex becomes the layer that feeds it clean, aggregated demand: every sales channel you run pulls into one InfiPlex queue, fulfillment-ready orders flow to Bender Group, and shipment confirmations plus inventory levels flow back — all reconciled against a single inventory pool that also covers any channel or location Bender Group itself isn't involved with.
Your OMS is typically live in 1–3 business days, and our USA‑based team handles onboarding with you — no coding required.
Our team answers real questions from Bender Group sellers every day. Contact us, email info@infiplex.com, or call 888‑770‑0857 and we’ll walk you through your exact setup — we can also add this page’s answer for the next seller who asks.
InfiPlex provides eCommerce companies, warehouses, and 3PLs with a robust platform to manage their sales channels.
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