Teamwork Commerce Integration FAQs: enterprise retail POS, one inventory count everywhere

The InfiPlex Teamwork Commerce integration connects your Teamwork Commerce account — in-store POS and online orders together — to the InfiPlex Inventory & Order Management System. Online orders pull in automatically, inventory syncs in real time across in-store sales, ecommerce, and every marketplace you sell on.

Setup is quick and simple: our USA-based team provisions your OMS site within 1–2 business days and links your Teamwork Commerce account during onboarding. There's nothing to install and no developer needed.

Most sellers are live in 1–3 business days. The connection itself completes quickly; the rest of the window goes to mapping your catalog and confirming inventory and shipping settings across locations.

Yes — InfiPlex maps multiple Teamwork Commerce locations into your master inventory pool, so a sale at any physical store adjusts availability everywhere else, including your online channels.

Yes — given Teamwork Commerce's typical enterprise/specialty-retail customer base, InfiPlex's Growth Pro tier (100,000 SKUs, 10,000 included monthly orders, ERP connections) is generally the right starting point for this pairing.

InfiPlex pulls new online orders approximately every 15 minutes — faster if needed — landing in the same queue as your Amazon, Walmart, and other channel orders, ready to pick, pack, and ship.

In-store sales are reflected as inventory decrements across your connected channels in real time; they don't need fulfillment the way an online or marketplace order does, since the customer walked out with the product. The key is that a store sale instantly protects your online and marketplace availability from an oversell.

Yes — print labels across 100+ carriers, including UPS, FedEx, DHL, and USPS with Commercial Plus pricing, directly from the OMS. Tracking posts back to Teamwork Commerce automatically.

Yes — the OMS routes online orders to a connected 3PL or WMS via the 3PL Connector, with tracking and inventory reconciled automatically on return.

Order routing rules can direct online orders to fulfill from a specific store location's inventory when that matches your operating model; this is scoped during onboarding based on how your Teamwork Commerce locations are structured.

InfiPlex maintains one master inventory pool. A sale at any store location, online, or on any connected marketplace updates available quantities everywhere in real time — the mechanism that actually prevents overselling across a multi-location retail operation.

Yes — per-channel buffers hold back safety stock on any connected marketplace independently, useful if you want to protect walk-in availability at flagship locations.

Use the built-in Inventory Tool for direct edits, the Inventory Upload tool for spreadsheet-based changes, scheduled FTP feeds, or automated pulls from supplier systems. One update propagates to Teamwork Commerce and every other connected channel.

Variations sync at the SKU level across every channel, so a size or color sold in-store correctly decrements the matching variation online and on marketplaces.

Yes — the OMS tracks stock across multiple Teamwork Commerce locations, your own warehouse, and any connected 3PL, routing online orders to the right source while keeping every location's available count accurate.

Many specialty retail chains add Amazon first, then layer on Walmart Marketplace as they extend beyond their store footprint — all sharing the same inventory pool as their Teamwork Commerce locations.

Yes — InfiPlex integrates with NetSuite (Growth Pro) and QuickBooks Online, so revenue from every channel — stores, ecommerce, and marketplaces — flows into your books without re-keying.

No — InfiPlex operates alongside Teamwork Commerce rather than replacing your point-of-sale hardware or checkout flow. Your stores keep working exactly as they do today; InfiPlex adds the multichannel layer around it.

Yes — orders from the InfiPlex B2B eCommerce Portal or Faire draw on the same inventory pool as your Teamwork Commerce sales.

Yes — InfiPlex can connect multiple Teamwork Commerce accounts or brand instances under one OMS, giving a multi-brand operation a single view of inventory and orders across every site and channel.

Teamwork Commerce connects on every InfiPlex plan. Basic Starter is $49.99/month with up to 2,000 SKUs at $0.50 per order; Growth Starter is $499.99/month with 10,000 SKUs and 1,000 orders included ($0.10 per additional order); Growth Pro is $999.99/month with 100,000 SKUs and 10,000 orders included ($0.05 per additional order). Full details are on the Pricing page.

Given Teamwork Commerce's enterprise/specialty-retail customer base, most fit best on Growth Pro, which adds ERP connections and a higher included order allowance; smaller multi-location chains may start on Growth Starter.

Each connected location or account is part of your standard InfiPlex plan; a fully separated marketplace configuration adds a $25/month Site Area if your setup calls for it.

Growth packages carry a 3-month minimum commitment and Partner packages a 12-month term; Basic Starter is month-to-month. Schedule a demo and we'll scope the right plan against your store footprint and channel mix.

InfiPlex's connection focuses on order and inventory data exchange; Teamwork Commerce's clienteling, loyalty, and customer-engagement features continue operating independently within Teamwork Commerce itself.

InfiPlex's real-time visibility into inventory across every store location, warehouse, and channel gives you the current numbers to plan seasonal allocation against; the allocation strategy itself remains yours to set.