Last Updated: Sep 21, 2026
The Shop system offers two ways to remove an order from active processing, and they are not the same thing.
Cancel vs Delete
Both options live on Shop > Orders > Orders.
- Cancel: the order stays in the system, flagged Canceled. Add an admin note explaining the cancellation for your own records.
- Delete: the order is removed entirely, with no way to reinstate it.
Inventory Is Not Adjusted Automatically
Neither canceling nor deleting an order changes inventory levels. If the Shop system tracks stock, adjust the affected SKUs by hand after canceling or deleting.
Set-up Support
Contact InfiPlex with any order management questions. Support is included with every InfiPlex package.
