Service Parts Management Software Built for Distribution
InfiPlex runs parts distribution end to end: AutoZone and American Tire Distributors EDI, DSI Automotive, marketplaces, and your own storefront, with one inventory pool behind all of them and every purchase order, ASN, and invoice generated automatically.
Already connected for parts distributors
Any parts retailer, distributor, or WMS not on this list gets built at no additional cost on Growth plans.
Sound familiar?
Parts distribution breaks systems built for single-channel retail. The fit numbers, the retailer mandates, and the volume all work against you at once.
"AutoZone sends a chargeback every time an ASN is late."
Retailer compliance windows are measured in hours, and a missed ASN costs more than the line item was worth.
"The same part has four numbers and none of them match."
Your part number, the manufacturer's, the retailer's SKU, and the UPC all describe one item sitting on one shelf.
"We sold the last set of rotors on three channels."
Deep catalogs with slow movers mean the last unit sits for months, then sells everywhere in the same hour.
Every part number, mapped once
A single part carries a different identifier in every system that touches it. InfiPlex holds one master SKU and maps every external identifier to it, so inventory math stays correct no matter which channel the order came from.
| Identifier | Where it comes from | What InfiPlex does with it |
|---|---|---|
| Your SKU | Your ERP or warehouse system | Becomes the master record every other identifier maps to |
| Manufacturer part number | Your supplier catalog | Carried through to listings and retailer documents |
| Retailer SKU | AutoZone, ATD, or any EDI trading partner | Matched on inbound purchase orders and returned on ASNs and invoices |
| UPC or GTIN | Manufacturer assignment | Used for marketplace listing matching and catalog validation |
| Interchange numbers | Cross-reference data | Held as alternates so orders against any of them resolve to one item |
Live in three steps
Connect your sources
Point InfiPlex at your ERP, warehouse system, or supplier feeds. NetSuite, Epicor, and 3PL warehouse systems are already connected.
Map your part numbers
Load your master SKUs once and attach every retailer SKU, manufacturer number, and UPC that belongs to them.
Turn on your channels
EDI trading partners, marketplaces, and your storefront all draw from the same inventory pool from day one.
Retailer EDI without an EDI department
AutoZone, American Tire Distributors, and every other EDI trading partner send documents on their own schedule in their own format. InfiPlex handles the translation, the compliance windows, and the acknowledgements so your team works orders instead of files.
Documents generated automatically
- 850 purchase orders received and turned into normal orders
- 855 acknowledgements returned inside the required window
- 856 advance ship notices built from actual carton contents
- 810 invoices generated from the purchase order and the shipment
Compliance handled on your behalf
- Trading partner onboarding and connectivity testing
- Direct connections or VAN, whichever the retailer requires
- Label and packing requirements applied per trading partner
- Managed service included, with no EDI software to license
Deep catalogs, slow movers, and the last unit
Parts inventory behaves differently from consumer goods. Thousands of SKUs turn slowly, then several channels reach for the same last unit at once. InfiPlex gives you control over which one wins.
One pool, many warehouses
Route each channel to the warehouses that should serve it, and keep counts accurate across all of them at once.
Buffers per channel
Hold back stock on the channels with the harshest penalties for a stockout, and sell deeper on the ones without.
Drop-ship from suppliers
Route orders for parts you do not stock directly to the supplier, with tracking flowing back to the channel automatically.
Service parts management questions
What is service parts management software?
Service parts management software tracks parts inventory across every location and sales channel a distributor sells through, then automates the ordering, fulfillment, and documentation that each channel requires. For parts distributors the hard problems are identifier mapping, since one part carries several numbers, and retailer EDI compliance, since trading partners like AutoZone enforce strict document windows. InfiPlex covers both alongside marketplaces and your own storefront.
Does InfiPlex connect to AutoZone and American Tire Distributors?
Yes. Both are live EDI integrations, covering purchase orders, acknowledgements, advance ship notices, and invoicing. DSI Automotive and Tire Shop are also connected. Any parts retailer or distributor not yet on the list gets built at no additional cost on Growth plans.
Can InfiPlex handle multiple part numbers for the same item?
Yes. InfiPlex holds one master SKU per item and maps every external identifier to it, including manufacturer part numbers, retailer SKUs, UPC and GTIN codes, and interchange numbers. An order arriving against any of those identifiers resolves to the same physical item, so inventory counts stay correct across every channel.
Does InfiPlex work for aviation, agricultural, or heavy truck parts?
Yes. The identifier mapping, EDI document handling, and multi-warehouse inventory model are the same regardless of which parts vertical you sell into. Distributors in aviation, agricultural equipment, heavy truck drivetrain, and battery distribution run on the same platform as automotive aftermarket sellers.
Does InfiPlex integrate with our ERP?
NetSuite, Epicor, Microsoft Dynamics, and Cin7 are already connected, and orders from every channel push into your ERP automatically with no manual entry. If your ERP is not on the list, InfiPlex builds the integration at no additional cost on Growth plans.
How much does InfiPlex cost for a parts distributor?
InfiPlex pricing starts at $49.99 a month and is published in full on the pricing page. EDI trading partner connections are priced separately starting at $50 a month per partner. There are no implementation fees on standard connections and most go live in days.
Stop reconciling part numbers by hand.
See InfiPlex running your channels, your EDI trading partners, and your parts catalog in one place.
