BackMarket Business is BackMarket's B2B-focused program, connecting certified refurbishers and resellers with business buyers — schools, enterprises, and organizations — purchasing refurbished phones, laptops, and tablets in bulk rather than as individual consumer orders.

Typically, yes — BackMarket Business runs as its own program, though sellers already certified on consumer BackMarket can often extend into the B2B program; confirm current account structure directly with BackMarket.

The InfiPlex BackMarket Business integration connects your BackMarket Business seller account to the InfiPlex Inventory & Order Management System. Bulk orders pull in automatically, inventory syncs in real time across every channel you sell on, and shipments route through your warehouse or a 3PL with tracking posted back to BackMarket.

Yes — BackMarket Business builds on BackMarket's certified refurbisher standards; specific requirements to access the B2B program are set by BackMarket and worth confirming directly during application.

B2B orders often involve larger quantities per order — a business buying dozens or hundreds of units at once — compared to typical single-unit consumer purchases, which is exactly why real-time inventory accuracy matters more here.

Setup is quick and simple: after you sign up for InfiPlex, our USA-based team provisions your OMS site within 1–2 business days and works with you to authorize the connection from your BackMarket Business account.

Yes — InfiPlex connects each independently while sharing the same master inventory pool, so a bulk B2B sale and an individual consumer sale both draw from accurate, shared stock levels.

Once your BackMarket Business account is approved and active, most sellers are live on InfiPlex in 1–3 business days.

B2B orders may involve different packaging, invoicing, or delivery scheduling than consumer orders; our team can help configure your fulfillment workflow around whatever your specific BackMarket Business agreement requires.

BackMarket Business orders flow through the standard order pipeline; any business-specific fields (PO numbers, organizational buyer details) BackMarket passes along are captured as part of the order record.

Yes, InfiPlex can handle all of Back Market international marketplaces

InfiPlex pulls new orders from your BackMarket Business account approximately every 15 minutes, landing in the same queue as consumer BackMarket orders and every other connected channel.

Yes — print labels across 100+ carriers, including UPS, FedEx, DHL, and USPS with Commercial Plus pricing, directly from the OMS. Tracking posts back to the BackMarket order automatically.

Yes — the OMS routes BackMarket Business orders to a connected 3PL or WMS via the 3PL Connector, with tracking and inventory reconciled automatically once the 3PL ships.

No — InfiPlex's real-time inventory pool updates the instant a bulk order is placed, so a large business order decrements availability everywhere else immediately.

Yes — our team can map your specific warranty and returns workflow to your BackMarket Business obligations during onboarding, since B2B agreements sometimes carry different terms than consumer sales.

Yes, InfiPlex is fully compatible with Back Market IMEI Number Management. Reference our Back Market IMEI Number management page to reference the process to submit IMEI numbers on shipment information.

Part of the InfiPlex configuration is defining user access for each warehouse. Below are the different roles currently availabe for set-up.

• Main Admin - Full Access
  Main Admin accounts will have full access to view and manage orders and inventory levels for all warehouses.
• Warehouse Admin - Warehouse Only Access
  Warehouse Admin accounts will have access to view and manage orders for their specific warehouse only. If needed, a Warehouse Admin can also be given access to manually update inventory levels.

You can visit the Warehouse User Roles page for more information on managing orders.

InfiPlex maintains one master inventory pool, and every sale on any channel — BackMarket Business, consumer BackMarket, or another marketplace — updates available quantities everywhere in real time.

Yes — per-channel buffers let you allocate a specific quantity to BackMarket Business, set independently from your consumer BackMarket listings.

Use the built-in Inventory Tool for direct edits, the Inventory Upload tool for spreadsheet-based changes, scheduled FTP feeds, or automated pulls from supplier systems. One update propagates to BackMarket Business and every other connected channel.

Yes — condition-specific SKUs sync at the SKU level, so grading tiers don't oversell against each other even when a bulk order draws down a specific condition grade quickly.

Yes — the OMS tracks stock across multiple warehouse locations and 3PLs and routes each order to the right source, useful when bulk B2B orders are better fulfilled from a specific location.

BackMarket Business connects on every InfiPlex plan. Basic Starter is $49.99/month with up to 2,000 SKUs at $0.50 per order; Growth Starter is $499.99/month with 10,000 SKUs and 1,000 orders included ($0.10 per additional order); Growth Pro is $999.99/month with 100,000 SKUs and 10,000 orders included ($0.05 per additional order). Full details are on the Pricing page.

No — BackMarket Business orders flow through your standard InfiPlex plan. You pay your InfiPlex plan and per-order fees only; BackMarket's own B2B commission structure is set and billed by BackMarket separately.

Sellers with substantial bulk B2B order volume often benefit from Growth Starter or Growth Pro's included order allowances; Basic Starter works well for smaller or emerging B2B programs.

Growth packages carry a 3-month minimum commitment and Partner packages a 12-month term; Basic Starter is month-to-month. Schedule a demo and we'll scope the right plan against your channel mix.

Order records capture whatever business-account fields BackMarket passes along; invoicing itself typically flows through your connected accounting system.

Yes — many sellers run BackMarket Business alongside Amazon Business or the InfiPlex B2B eCommerce Portal, all sharing the same inventory pool.