Back Market · NetSuite · InfiPlex OMS Integration
NetSuite + Back Market Integration: refurbished orders, booked in your ERP
Back Market's refurbished-electronics marketplace is growing fast, and its orders belong in the same ERP as everything else you sell. InfiPlex pulls Back Market orders automatically and posts them into NetSuite as sales orders, fulfillment runs through your warehouses or 3PLs, and tracking reads back out of NetSuite to Back Market to confirm each shipment.
How it works
How this integration works
Refurbished inventory is shallow by nature: condition grades differ and many SKUs are one-offs, so the shared real-time inventory pool matters as much as the order flow. InfiPlex pulls Back Market orders into NetSuite as sales orders on your regular sync cycle, your team fulfills them through NetSuite exactly as they do everything else, and InfiPlex reads the tracking back and confirms it to Back Market automatically. Every Back Market sale comes off the shared count instantly, protecting one-off units on every other channel.
What’s included
Everything this integration handles for you
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Automatic Order Import
Back Market orders post into NetSuite as sales orders on your regular cycle
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Shallow-Stock Protection
Real-time sync means one-off refurbished units never oversell across channels
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Custom Field Mapping
InfiPlex configures the NetSuite fields this channel requires, so no one has to build it by hand
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Warehouse & 3PL Routing
Fulfillment runs through NetSuite exactly as it does for every other channel you sell on
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Automatic Tracking Push
Tracking numbers created in NetSuite are read back and posted to Back Market automatically
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On-Demand Order Pull
Select specific NetSuite orders and pull them immediately, without waiting for the next cycle
Related resources
Real questions, answered on our FAQ hubs
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Connect the rest of your stack
Pair this with the systems you already run
- Back MarketRefurbished electronics, growing fast
- NetSuiteEvery channel into your ERP, on your own rules
- ShipStationPrefer shipping outside NetSuite? That works too
- 3PL ConnectorRoute these orders straight to your 3PL instead
Ready to run Back Market from inside NetSuite?
Your OMS is typically live in 1–3 business days, and our USA‑based team handles onboarding with you — no coding required.
Questions about your exact setup?
Our team configures integrations like this every week. Contact us, email info@infiplex.com, or call 888‑770‑0857 and we’ll walk through your channels, warehouses, and volume together.
