True Value · InfiPlex OMS Integration

True Value Integration: hardware co-op EDI orders, thriving under Do it Best

True Value is a national hardware and home improvement retail cooperative, now part of Do it Best. True Value sales are up 31% year-over-year, with 4,000+ stores and a newly announced shared headquarters. The InfiPlex™ OMS connects your True Value vendor relationship so purchase orders pull in automatically and inventory stays synced with every other retailer you supply.

  • Confirmed Thriving4,000+ stores; True Value sales up 31% year-over-year
  • EDI Purchase Orders, AutomatedPOs pulled in, ASN & invoice sent back
  • USA-Based Support TeamOnboarding, EDI mapping & training included

How it works

How the InfiPlex True Value integration works

True Value runs a standard retail EDI vendor relationship serving thousands of independent hardware stores, lumberyards, and home centers — purchase orders arrive for distribution center replenishment, and suppliers confirm shipments and invoice electronically within required timing windows. InfiPlex pulls True Value purchase orders into the same queue as your other retailers, generates the ASN and invoice documents on time, and keeps your inventory synced so you never commit stock you can't ship.

Flow diagram: True Value sends new orders to the InfiPlex Order Management System about every 15 minutes. InfiPlex pushes tracking numbers and real-time inventory back to True Value, and routes orders to Your Warehouses, 3PL / WMS Partners, Other Retailers for fulfillment. True Value Hardware co-op distributor (Do it Best, EDI) Seller account InfiPlex OMS Orders · Inventory · Shipping 100+ carriers · buffers · automation SINGLE SOURCE OF TRUTH POs (850) pulled ~every 15 min ASN (856) + invoice (810) sent back Orders routed for fulfillment Ship confirmations + stock levels return Your Warehouses Ship to True Value DCs with 100+ carriers 3PL / WMS Partners ShipStation, ShipHero, Extensiv & more Other Retailers Emery Jensen, DSI Automotive & more share the pool
The InfiPlex True Value sync rail: EDI purchase orders flow into the OMS, ship to True Value's distribution centers from your warehouse or 3PL, and return the ASN and invoice documents True Value's vendor program requires — while inventory stays reconciled across every retailer you supply.

What’s included

Everything the True Value integration handles for you

  • Confirmed Thriving

    4,000+ stores; True Value sales up 31% year-over-year.

  • EDI Purchase Orders, Automated

    850 purchase orders pull into the OMS about every 15 minutes.

  • Real-Time Inventory Sync

    One pool across True Value and every other retailer you supply.

  • 3PL Routing

    Route True Value orders to a connected 3PL, with EDI confirmations generated automatically.

  • Hardware Vertical Fit

    Pairs with Emery Jensen and DSI Automotive on the same inventory pool.

  • ERP-Ready

    Connect NetSuite (Growth Pro) or QuickBooks Online to reconcile vendor revenue against your books.

 

Automatic Order Routing

Seller SKUs are mapped to True Value SKUs to facilitate shipping by True Value. Orders are automatically routed to the associated True Value warehouse to fulfill the order.

 

Automatic Tracking Updates

InfiPlex automatically pulls order requests from your marketplaces and pushes appropriate SKU orders to True Value to be fulfilled. InfiPlex retrieves the shipping information from True Value to update the marketplace with the carrier tracking information to finalize the order.

 

Automatic Inventory Updates

InfiPlex OMS manages inventory updates directly with each marketplace. As orders are placed from any sales channel connected with InfiPlex, inventory updates are sent out. Inventory is also synced with the True Value as part of the dropship connection. This keeps your inventory levels accurate in real-time and helps eliminate overselling across multiple marketplaces.

Frequently asked

Top True Value questions, answered

Our dedicated FAQ hub answers 26 real questions about setup, order management, inventory sync, shipping, and pricing. A few of the most-asked:

View all 26 True Value FAQs →

Connect the rest of your stack

Pair True Value with the systems you already run

InfiPlex connects True Value with 130+ marketplaces, carts, shipping platforms, 3PLs, WMS, and ERP systems — and our Growth Packages include building new API integrations you need at no additional cost.

Ready to put True Value on autopilot?

your OMS is typically live in 1–3 business days, and our USA‑based team handles onboarding with you — no coding required.

Questions about your exact setup?

Our team configures True Value integrations every week. Contact us, email info@infiplex.com, or call 888‑770‑0857 and we’ll walk through your channels, warehouses, and volume together.

True Value is a trademark of True Value Company, L.L.C., a Do it Best company. All other marketplace and product names are trademarks of their respective owners. InfiPlex is an independent integration provider; True Value's vendor approval process, EDI requirements, and compliance program terms are set by True Value/Do it Best and are subject to change — confirm current details with True Value. ©2026 InfiPlex. All rights reserved.