Last Updated: Sep 21, 2026
Amazon Simple Email Service (SES) improves deliverability for email InfiPlex Inventory & Order Management System (OMS) sends on your behalf, compared to the shared sending address every account uses by default. Set-up is a billable, InfiPlex-managed process.
Set-up Process
- Open a support ticket to request SES set-up.
- InfiPlex adds your domain to SES and gives you a .csv with the DNS entries to add: one TXT record and three CNAME records. Add them through your domain registrar.
- Once the records propagate, Amazon verifies your domain for SES sending.
- InfiPlex adds each sending address on your domain. Amazon emails each address to confirm it.
- InfiPlex switches your site to send through SES.
Once every step is confirmed, your InfiPlex site sends all its email through Amazon SES.
Set-up Support
Contact InfiPlex with any email delivery questions. Support is included with every InfiPlex package.
