InfiPlex Knowledge Base

InfiPlex Bridge EDI to API turns EDI trading-partner requirements into normal orders, delivered through the exact same REST API, JSON shape, and Bearer token authentication used for every other connected channel. This guide covers direct connections versus a VAN, the real endpoints behind it, how inventory sync and partial shipments work for EDI retailers, and the full list of trading partners connected today.

InfiPlex holds one inventory pool across every warehouse and source you have, and pushes the right number to every channel, as fast as each channel allows. This guide covers all 49 inventory sources, per-warehouse mixing, what each marketplace actually receives, real sync speeds, and the two levers that stop overselling the last few units, including how to pick which marketplace sells you out.

InfiPlex splits a single order across as many warehouses, 3PLs, and drop-ship services as it needs to, then syncs every resulting tracking number back to the marketplace as one order. This guide covers what decides where an order routes, how splitting and virtual warehouses actually work, and includes a jump table to the exact scenario you're trying to solve.

Four reports, one place to start: Shipping Item, SKU Cost of Goods, Order Reports, and Settlement. This guide breaks down what each one shows, points you to the right one based on the question you're actually trying to answer, and covers what to do if none of them quite fit.

The Settlement Report reconciles a marketplace's own settlement data against your saved InfiPlex orders, breaking every payout down to the order, SKU, and warehouse level. See exactly what you were paid, understand every tax and commission line down to why Marketplace Facilitator Tax shows up as a negative, and catch orders that haven't matched yet before they become a reconciliation headache.

Order Reports turn raw order history into seller insight: 3 report types, over 20 filters, and 5 breakout summaries covering products, order sources, returns, and tax. Filter down to exactly the orders you care about, export to CSV, and save any report to re-run on demand, with guidance on which report type actually answers your question and how to read results like Product Stats and Order Source Summary.

The SKU Cost of Goods Report shows margin and profit per SKU, broken down by order source, over any date range. Set Item Cost first, ideally at the order source level, then check up to 10 SKUs at once with daily trend charts for each, including exactly how Margin and Mark Up are calculated and what to check when either one looks wrong.

The Shipping Item Report gives you a complete, line-item-level record of everything that shipped in a given time frame, with tracking, ship method, and cost for every item. Use it to prep for carrier pickup, audit on-time performance, or pull a full export by date, source, tag, or saved Order Filter, including why Requested Shipping and Ship Method don't always match.

How long does it take to go live with InfiPlex? Most accounts go live in days, not months. Existing integrations — Amazon, Walmart, Shopify, TikTok Shop, eBay, Wayfair, Temu, and 130+ other channels — typically connect the same day the channel admin authorizes them, and most sellers are fully live within the first week or two. ERP connections (NetSuite, QuickBooks, Dynamics) take about 1–3 weeks, EDI retail programs (Costco, Lowe's, Target DVS) about 2–4 weeks depending on the retailer's certification schedule, and new channel builds are quoted up front and included free on Growth plans. This guide covers the full setup sequence — connecting channels, mapping SKUs, setting inventory buffers, enabling order flow and tracking — plus a go-live checklist and answers to common cutover questions. You never stop selling during setup, and nothing changes on your live marketplaces until you flip the final switch.

InfiPlex Inventory & Order Management System (OMS) connects to your NetSuite ERP through the NetSuite Machine-to-Machine (M2M) connection.