InfiPlex Knowledge Base

This is a basic overview of the InfiPlex Campaign Tracking  Analytics system. The Campaign system is part of the CRM application and allows you track website sales in real-time from any of your online ads or social media campaigns.

InfiPlex sites have the ability to share AV items on Social Media.

The InfiPlex OMS/Webstore includes a built-in Google Merchant feed. This feed works in conjuction with the Google Merchant Center which helps you upload your product listings for use with Google Shopping.

Your SPF record (Sender Policy Framework) is a special entry in your domain's DNS settings that defines a list of IP addresses that are authorized to send email on behalf of your domain. Many email services providers use this setting to determine if email is spam, so it is vital that this record be set-up correctly for your domain.

By default PayPal payments will allow users to select any address in the world to ship their order to. If you only want to ship to the USA, you will need to log into your PayPal account and make the necessary setting updates to limit shipping only to the US.

InfiPlex includes a built-in CRM for client and contact management. This includes contacts that you add to the system or individuals that create accounts on the site. The Contact's view gives you a quick overview of all of your interactions with that contact.

The CRM/Support Package is a bundle of several InfiPlex applications that combine to create a professional support system for your client base. This article helps get you started using those tools.

Getting the message "Unknown Device. We have sent an email to the account owner for verification of this new device."

The Support Ticket Application within the CRM, offers an ideal way to manage online support/help for your clients. It offers a full set of features to help you manage support with your clients.

 

How the search feature works for the Product and Inventory searches on the admin side.