Mercado Libre Integration FAQs: sell across Latin America from one OMS

The InfiPlex Mercado Libre integration is a direct API connection between your Mercado Libre seller account and the InfiPlex Inventory & Order Management System. Orders — including Cross Border Trade orders bound for Latin America — pull into the OMS automatically, ship through your carriers or 3PL with tracking confirmed back to Mercado Libre, and draw from the same inventory pool as every other channel you sell on.

Setup is quick and simple: after you sign up for an InfiPlex package, our USA-based team provisions your OMS site within 1–2 business days and then works with you to authorize the Mercado Libre connection from your seller account. There's nothing to install and no developer needed — we handle the linking, SKU mapping, and shipping configuration with you during onboarding.

Most sellers are live in 1–3 business days. The connection itself completes quickly once your seller account is authorized; the rest of the onboarding window goes to mapping your SKUs and confirming your shipping and inventory settings so the first orders flow cleanly.

Cross Border Trade is Mercado Libre's program for international sellers — primarily US-based — to list and sell into Latin American markets without setting up local entities, with Mercado Libre handling listing translation and cross-border logistics support. Through InfiPlex, CBT orders arrive in your OMS like any other order: you pick and pack domestically, apply the DHL label provided through the program, and tracking syncs back to Mercado Libre automatically.

CBT has historically covered Mercado Libre's major markets, including Mexico, Brazil, Chile, and Colombia. Mercado Libre adjusts program coverage over time, so confirm the current country list with Mercado Libre when you enroll — whatever the program covers, InfiPlex handles the order flow the same way.

US sellers typically start through Mercado Libre Global Selling, the entry point for the CBT program. Once your seller account is approved and active, InfiPlex connects it during your normal onboarding and Latin America becomes one more channel drawing on your existing inventory pool.

InfiPlex pulls new orders from your Mercado Libre account approximately every 15 minutes — faster if your operation needs it. Orders arrive with line items, buyer details, and shipping selections intact, ready to process alongside orders from every other connected channel.

For Cross Border Trade orders, yes — DHL shipping labels are provided through the CBT program, and you apply them as part of your normal pick-and-pack flow in InfiPlex. Tracking from those shipments syncs back to Mercado Libre automatically so the buyer and the marketplace both stay updated.

InfiPlex supports 100+ carriers — including UPS, FedEx, USPS with Commercial Plus pricing, and DHL — through built-in shipping tools and integrations like EasyPost and ShipStation. For domestic Mercado Libre orders or non-CBT flows, you choose the carrier that fits; for CBT orders, the program's DHL labels keep cross-border logistics simple.

Yes — the OMS routes Mercado Libre orders to a connected 3PL or WMS (ShipStation, ShipHero, Extensiv, and many more via the 3PL Connector) based on rules you set. The 3PL ships, tracking flows back through InfiPlex to Mercado Libre, and inventory adjusts across every channel at once.

That's the core of the product: Mercado Libre joins the same order queue as Amazon, Shopify, Walmart, eBay, and 130+ other integrations. Your team processes everything from one screen instead of logging into each marketplace's seller portal, and every channel draws on one shared inventory pool.

Automatically. When an order ships — from your warehouse, your 3PL, or with a CBT-provided DHL label — InfiPlex posts the tracking number back to the Mercado Libre order, keeping your seller metrics and buyer notifications accurate without manual entry.

InfiPlex maintains one master inventory pool, and every sale on any channel — Mercado Libre, Amazon, Shopify, or a wholesale order — updates available quantities everywhere in real time. When a unit sells on Amazon, your Mercado Libre listings adjust too, which is what actually prevents overselling across borders.

Yes. Per-channel buffers let you hold back a safety quantity on Mercado Libre — useful when cross-border lead times make an oversell especially painful to unwind. Buffers are set independently per channel, so Mercado Libre can carry a different cushion than your domestic channels.

You have several paths: the built-in Inventory Tool for direct edits, the Inventory Upload tool for spreadsheet-based changes, scheduled FTP feeds, or automated pulls from supplier systems. One update in InfiPlex propagates to Mercado Libre and every other connected channel.

Yes — the OMS tracks stock across multiple warehouse locations and 3PLs and routes each order to the right source based on your rules. Mercado Libre simply sees one accurate available quantity; InfiPlex manages where the units actually live.

With the optional Product Information Management (PIM) system on Growth Pro, InfiPlex can automate product data flows — pulling new products from your webstore and pushing SKUs out to connected marketplaces. Our team scopes the Mercado Libre data mapping (including CBT listing requirements) during setup.

Mercado Libre is Latin America's largest eCommerce and fintech ecosystem, operating across the region's major markets with hundreds of millions of registered users. For US brands, it's the single most direct route to Spanish- and Portuguese-speaking buyers at scale — without building local operations country by country.

Yes — the CBT program provides automatic translation of listings and buyer Q&A between English and the local marketplace language, so you can merchandise and answer buyers without in-house Spanish or Portuguese support. As with any program feature, confirm current translation coverage with Mercado Libre when you enroll.

CBT sellers are paid in US dollars, which keeps cross-border selling clean from an accounting standpoint — no local bank accounts or currency conversion to manage on your side. Payout timing and mechanics are set by Mercado Libre's program terms.

Yes — Mercado Libre charges a commission on sales, with rates varying by category and market under the program's current fee schedule. InfiPlex doesn't add any per-marketplace fee on top; your InfiPlex costs are just your plan and per-order pricing.

That's exactly how most sellers run it — Mercado Libre becomes the Latin America leg of a portfolio that already includes Amazon, Shopify, or Walmart, all drawing on one inventory pool. Because InfiPlex handles every channel identically, expanding into CBT doesn't add operational headcount.

Mercado Libre connects on every InfiPlex plan. Basic Starter is $49.99/month with up to 2,000 SKUs at $0.50 per order; Growth Starter is $499.99/month with 10,000 SKUs and 1,000 orders included ($0.10 per additional order); Growth Pro is $999.99/month with 100,000 SKUs and 10,000 orders included ($0.05 per additional order). Full details are on the Pricing page.

If Mercado Libre plus a channel or two is your footprint, Basic Starter at $49.99/month covers it. Choose Growth Starter when order volume favors the included block or you want the Marketplace Repricer and API access; Growth Pro adds ERP connectivity like NetSuite and the automated PIM for large catalogs.

No — Mercado Libre is a standard included integration. You pay your InfiPlex plan and per-order fees only; Mercado Libre's own commissions and CBT program costs are set by Mercado Libre and billed by them, not by InfiPlex.

Growth packages carry a 3-month minimum commitment and Partner packages a 12-month term; Basic Starter is month-to-month. Most cross-border sellers recover the software cost quickly through prevented oversells and the labor saved managing Latin America from the same screen as everything else — schedule a demo and we'll scope it against your volume.