Michaels Integration InfiPlex OMS Integration

The InfiPlex™ Inventory & Order Management System (OMS) streamlines management of your sales through Michaels.com by automating key processes within the InfiPlex Inventory & Order Management System.

The system automatically imports orders from Michaels.com, synchronizes inventory levels in real time, and promptly returns tracking information to Michaels once shipping labels are purchased. This seamless flow reduces manual work and helps maintain accurate stock visibility across channels.

Key Requirements:
The integration relies on a Michaels EDI account configured through CommerceHub, now known as Rithum, using the Rithum/CommerceHub OrderStream order integration.

Michaels FAQs  

Seamless Rithum/CommerceHub Integration

InfiPlex connects via your existing Rithum/CommerceHub OrderStream account using a secure sFTP XML connection. This handles all Michaels-related order data, inventory synchronization, and shipment tracking. Michaels orders are processed as standard orders within InfiPlex, with any associated EDI fees billed directly through your Rithum account. For details on OrderStream pricing, reach out to your Rithum sales representative.

Real-Time Inventory and Shipment Updates

As orders come in from Michaels or any other integrated marketplace, InfiPlex automatically adjusts individual SKU inventory levels to ensure Michaels always sees the latest accurate stock. You can also perform manual updates through the built-in Inventory tool, bulk Inventory Uploads, FTP-based feeds, or custom integrations to pull stock from external sources. Upon shipment, InfiPlex sends advanced ship notices (ASNs) along with tracking numbers directly to Michaels.

Setup and Testing Support

InfiPlex guides you through the mandatory testing and certification process required by CommerceHub and Michaels. This validation step is essential for enabling full automation of order and inventory management.

Powerful, Cost-Effective Shipping Tools

InfiPlex includes top-tier shipping capabilities with support for over 100 carriers worldwide, including major U.S. providers like UPS, FedEx, DHL, and USPS (with Commercial Plus pricing via the integrated EasyPost connection). Easily compare rates to select the most affordable option, automate label purchases, and manage fulfillment, as these features are built into the InfiPlex OMS subscription.

InfiPlex shipping integration helps sellers efficiently handle marketplace orders, with strong automation, reliable syncs, and built-in tools to optimize operations and reduce costs. For more on setup or to explore additional features, check the InfiPlex site or contact their team.

Check out our multi-channel integrations page for other Shipping options.

Getting Started

Sign-up today with one of our OMS Packages and your new OMS can be up and running in 1 - 3 business days. Here's the basic process:

1. Sign-up: choose one of our OMS Packages based on your sales volume from our pricing page.
2. Get Your Keys: we will add your OMS set-up to our project queue and help you get the required keys for your marketplace integrations.
3. Set-up: you will get an email with login credentials and instructions on how to add your keys to the OMS and begin managing your orders.