Refurbed Integration FAQs: European refurbished tech, growing circular-economy category

The InfiPlex Refurbed integration connects your Refurbed seller account to the InfiPlex Inventory & Order Management System. Orders pull in automatically, inventory syncs in real time across every channel you sell on, and shipments route through your warehouse or a 3PL with tracking posted back to Refurbed.

Setup is quick and simple: after you sign up for InfiPlex, our USA-based team provisions your OMS site within 1–2 business days and works with you to authorize the connection from your Refurbed seller account.

Once your Refurbed seller account is approved and active, most sellers are live on InfiPlex in 1–3 business days — the connection itself completes quickly, with the remaining time going to SKU mapping and shipping configuration.

Refurbed accepts applications directly from certified refurbishers and resellers who can meet its grading and warranty requirements. Once approved, InfiPlex connects your seller account during your normal onboarding.

Yes — Refurbed vets sellers as legitimate refurbishers rather than accepting arbitrary third-party listings, and requires warranty terms on listed devices; specific certification requirements are set by Refurbed and are worth confirming directly during application.

InfiPlex pulls new orders from your Refurbed seller account approximately every 15 minutes — faster if needed — landing in the same queue as your other connected channels, ready to pick, pack, and ship.

Yes — many international sellers ship into Europe using InfiPlex's carrier connections. Tracking posts back to the Refurbed order automatically.

Yes — the OMS routes Refurbed orders to a connected 3PL or WMS via the 3PL Connector, with tracking and inventory reconciled automatically once the 3PL ships.

That's the core of the product: Refurbed joins the same order queue as BackMarket, Reebelo, and 130+ other integrations, so your team works from one screen instead of switching between seller portals.

Yes — Refurbed's warranty requirements mean returns and warranty claims are a meaningful part of the operational picture; our team can help map your warranty and returns workflow to your Refurbed obligations during onboarding.

InfiPlex maintains one master inventory pool, and every sale on any channel — Refurbed, BackMarket, Reebelo, or a wholesale order — updates available quantities everywhere in real time, which is what prevents overselling.

Yes — per-channel buffers let you hold back a safety quantity on Refurbed, set independently from your other connected channels.

Use the built-in Inventory Tool for direct edits, the Inventory Upload tool for spreadsheet-based changes, scheduled FTP feeds, or automated pulls from supplier systems. One update propagates to Refurbed and every other connected channel.

Yes — condition-specific SKUs (different grades of refurbished units) sync at the SKU level like any other variant, so grading tiers don't oversell against each other across channels.

Yes — the OMS tracks stock across multiple warehouse locations and 3PLs and routes each order to the right source based on your rules.

Many refurbishers run Refurbed alongside BackMarket and Reebelo, all sharing the same inventory pool — different marketplaces reach somewhat different geographic and buyer segments.

Refurbed operates primarily in Germany, Austria, and other European markets; confirm which specific countries are currently available for your seller account directly with Refurbed, since international footprints can expand or change over time.

Yes — InfiPlex integrates with QuickBooks Online, so orders and revenue from Refurbed and every other channel flow into your books without re-keying.

InfiPlex tracks inventory and order data that feeds into your connected accounting system; detailed refurbishment cost accounting itself typically lives in your accounting or ERP system rather than the OMS layer.

Yes — the 3PL Connector program lets a partner connect each client's Refurbed account and other channels, with each client in its own Site Area.

Refurbed connects on every InfiPlex plan. Basic Starter is $49.99/month with up to 2,000 SKUs at $0.50 per order; Growth Starter is $499.99/month with 10,000 SKUs and 1,000 orders included ($0.10 per additional order); Growth Pro is $999.99/month with 100,000 SKUs and 10,000 orders included ($0.05 per additional order). Full details are on the Pricing page.

If Refurbed plus a channel or two is your footprint, Basic Starter comfortably covers it; move to Growth Starter once combined order volume grows or you want the Marketplace Repricer and API access.

No — Refurbed is a standard included integration. You pay your InfiPlex plan and per-order fees only; Refurbed's own commission structure is set and billed by Refurbed separately.

Growth packages carry a 3-month minimum commitment and Partner packages a 12-month term; Basic Starter is month-to-month. Schedule a demo and we'll scope the right plan against your channel mix.

No — InfiPlex's pricing is based on SKU count and order volume, not product category, so refurbished electronics are priced the same as any other catalog.

Yes — many sellers connect a subset of their Refurbed catalog first to validate the workflow before expanding to their full inventory.