Last Updated: Sep 21, 2026
InfiPlex Inventory & Order Management System (OMS) connects to your Faire brand account with a Faire API access token. Once connected, InfiPlex pulls Faire wholesale orders, sends tracking back when you ship, and keeps Faire inventory in step with your other channels. This guide covers getting the token from Faire.
Before You Start
You need an approved Faire brand account. If you do not sell on Faire yet, apply as a maker at Faire.
Request the Token from Faire
Email integrations.support@faire.com from your main Faire account email address and copy info@infiplex.com. Faire issues the token to the brand account, and copying InfiPlex lets our onboarding team follow the request.
Example Request Email
Hello Faire Support,
I am requesting our brand's API key in order to integrate with InfiPlex.com and their Inventory & Order Management System. Our account information:
- Brand Name:
- Contact Name:
- Contact Phone:
- Contact Email:
Thanks,
Your Name
Enter the Token in InfiPlex
Log into your InfiPlex OMS site, go to Settings > Integrations > Faire, paste the token into the Faire access token setting, and turn on order pull, tracking, and inventory. Faire shipping charges have their own options; see Faire Custom Shipping Settings.
Set-up Support
Contact InfiPlex with any Faire questions. Support is included with every InfiPlex package.
