Sellercloud Integration FAQs: fill the gaps, connected via API

The InfiPlex Sellercloud integration syncs order and inventory data between Sellercloud and the InfiPlex Inventory & Order Management System over API. InfiPlex separately connects 130+ marketplaces, carts, 3PLs, WMS platforms, and ERP systems, extending your reach beyond what Sellercloud covers natively.

No single OMS connects every channel and system a growing seller needs. InfiPlex connects to significantly more marketplaces, carts, 3PLs, WMS, and ERP systems than Sellercloud does natively, so adding InfiPlex extends your reach rather than requiring you to drop Sellercloud for the parts of your stack it already handles well.

Most often it's a specific marketplace, cart, retail EDI trading partner, 3PL, or ERP connection that Sellercloud doesn't support natively. Rather than working around the gap manually, clients connect InfiPlex for that piece while keeping Sellercloud for everything else.

No — InfiPlex is built to sync alongside Sellercloud, not replace it. Plenty of our clients run both together indefinitely, not just during a transition.

Over API. Order and inventory data moves between Sellercloud and InfiPlex automatically, so updates on either side stay reflected without manual re-entry.

InfiPlex connects 130+ marketplaces, carts, and retail EDI trading partners. Exactly which ones matter for your setup depends on what Sellercloud already covers for you — our team can map the specific gap during a consultation.

Yes — InfiPlex handles retail EDI connections like Target, Costco, and Home Depot directly, often reducing or eliminating the EDI VAN costs sellers would otherwise pay.

Yes — InfiPlex integrates with NetSuite and QuickBooks Online, consolidating revenue from every channel InfiPlex connects into your system of record.

Yes — the OMS routes orders from InfiPlex-connected channels to your own warehouse or a connected 3PL via the 3PL Connector, independent of how Sellercloud handles fulfillment for its own channels.

Not for the channels Sellercloud already handles — your team keeps working in Sellercloud as usual for those. InfiPlex adds a second system for the channels and connections Sellercloud doesn't cover, syncing inventory between the two so neither side oversells.

InfiPlex connects directly to each additional channel — Amazon, Walmart, eBay, Etsy, and 130+ more — pulling orders about every 15 minutes into one queue, separate from what flows through Sellercloud.

InfiPlex maintains a master inventory pool and syncs available quantity with Sellercloud via API, so a sale on either side updates availability everywhere else in real time — the mechanism that prevents overselling across both systems.

Yes — once an order ships from an InfiPlex-connected channel, tracking syncs back via API so your records in Sellercloud and InfiPlex stay consistent.

Yes — per-channel buffers hold back a safety quantity on InfiPlex-connected channels, configured independently from how you manage buffers in Sellercloud.

Because InfiPlex syncs available quantity with Sellercloud via API in real time, a sale on either side decrements the shared count the other sees — the scenario the sync exists specifically to prevent overselling against.

Connecting your additional channels to InfiPlex generally follows the standard 1–3 business day onboarding window per channel; the API sync with Sellercloud is scoped alongside that during setup with our team.

No migration is required for the channels Sellercloud already handles — InfiPlex syncs with Sellercloud via API rather than importing and taking over its data. Setup focuses on connecting the additional channels and systems InfiPlex adds.

Yes — that's the point of the complementary setup. Your team keeps working in Sellercloud for what it already covers well, while InfiPlex handles the additional channels and systems layered on top.

Sellers who've outgrown what Sellercloud connects natively — needing a specific retail EDI trading partner, an additional marketplace, or an ERP connection — tend to be the ones who add InfiPlex rather than switching platforms entirely.

No separate fee is charged for setup — configuration is included as part of your InfiPlex plan, with our USA-based team handling the connection work, including the API sync with Sellercloud, directly.

Basic Starter is $49.99/month (2,000 SKUs, $0.50/order); Growth Starter is $499.99/month (10,000 SKUs, 1,000 orders included, $0.10/order after); Growth Pro is $999.99/month (100,000 SKUs, 10,000 orders included, $0.05/order after). Full details are on the Pricing page.

No — InfiPlex's cost is your plan tier plus per-order fees above the included allowance; it doesn't take a percentage of your sales revenue.

Growth packages carry a 3-month minimum commitment and Partner packages a 12-month term; Basic Starter is month-to-month.

It depends on how many additional channels and systems you're adding beyond what Sellercloud covers, not on your existing Sellercloud plan — schedule a demo and we'll scope the right plan against your specific gaps.

No — the API sync with Sellercloud is included as part of your InfiPlex plan, the same as any other connected channel or system.

Yes — InfiPlex and Sellercloud are billed separately by design, since running both together is the expected setup for many of our clients, not an exception.