Last Updated: Sep 21, 2026
The Order Import/Export tool in InfiPlex Inventory & Order Management System (OMS) inserts orders from a .csv file. It covers phone and email orders, wholesale orders, and any channel InfiPlex does not connect to directly. Imported orders ship, route, and sync inventory like any other order.
Where It Is
Orders > Import/Export in the OMS menu.
The File
Download the example .csv. One row per order, up to 50 line items per order: fill item_1_* for the first item and continue with item_2_* and so on. Fields marked * are required.
| date*: | Format: 3/17/2021 2:34:00 PM |
| order_id: | This is your internal order id for reference |
| order_source: | Enter a name for the order source |
| email: | Enter the email associated with the order |
| phone: | Enter the phone associated with the order |
| shipping_first_name: | Enter the first name of the Ship To address |
| shipping_last_name: | Enter the last name of the Ship To address |
| shipping_company: | Enter the company name of the Ship To address if shipping to a company |
| shipping_street1*: | Enter the address of the Ship To address |
| shipping_street2: | Enter the address 2 field of the Ship To address |
| shipping_city: | Enter the city of the Ship To address |
| shipping_state*: | Enter the 2 letter State abbreviation of the Ship To address |
| shipping_zip*: | Enter the zip code of the Ship To address |
| shipping_country*: | Enter the 2 letter Country code of the Ship To address |
| item_1_product_name: | Enter the product title |
| item_1_sku*: | Enter the product SKU number |
| item_1_price*: | Enter the product price or 0 |
| item_1_quantity*: | Enter the product quantity ordered |
| item_1_ship_weight: | Enter the each ship weight in ounces. Weights are required to get shipping rates. |
| total*: | Enter the order total or 0 |
After the Import
Orders land on the Order List under the order source you named, ready to ship from the Order List or route to a warehouse. For recurring feeds, the REST API or SFTP order files replace the manual upload.
Set-up Support
Contact InfiPlex with any order import questions. Support is included with every InfiPlex package.
