InfiPlex includes a built-in CRM for client and contact management. This includes contacts that you add to the system or individuals that create accounts on the site. The Contact's view gives you a quick overview of all of your interactions with that contact.
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Getting Started with CRM/Support Starter Package
The CRM/Support Package is a bundle of several InfiPlex applications that combine to create a professional support system for your client base. This article helps get you started using those tools.
Unknown Device. We have sent an email to the account owner for verification of this new device.
Getting the message "Unknown Device. We have sent an email to the account owner for verification of this new device."
Using the Support Tickets option of the CRM
The Support Ticket Application within the CRM, offers an ideal way to manage online support/help for your clients. It offers a full set of features to help you manage support with your clients.
Shop Product Search
How the search feature works for the Product and Inventory searches on the admin side.
Walmart Marketplace Set-up
This document outlines the steps to integrate the InfiPlex Inventory & Order Management System (OMS) with your Walmart Partner account.
Canceling a Shop Order
The Shop system has options for Deleting and/or Canceling an order.
Getting Started with Smart Send
Smart Send is a mass email program. This article is the basic information to get started with it.
Changing footer content
The footer is the consistent content at the bottom of all website pages. This article explains how to edit that content.
