Guide · Temu local sellers on InfiPlex
Temu's local seller program scores you continuously: ship inside 1 to 2 business days, upload valid tracking within 24 hours of dispatch, keep on-time shipment above 95% and seller cancellations near zero. The score decides how much traffic your listings get. InfiPlex already pulls Temu orders about every 15 minutes, confirms tracking the moment a label is bought, and holds per-channel buffers against Temu's velocity through its Temu integration. An AI agent on the InfiPlex MCP server covers what a person used to: which orders are near the handling limit, which tracking sends failed, which SKU just sold 200 units in an hour and is about to cancel on another channel.
Why Temu
A late Temu order is late because a timestamp says so; nobody reviews it. That is why the fixes in the local seller fulfillment requirements guide are process fixes, and why the useful questions are all about time and stock: how old is the oldest unshipped order, did tracking reach Temu, how fast is this SKU moving. InfiPlex holds every one of those answers; the agent asks the instance and hands them back with order ids attached.
| What your team asks the agent | Tools it calls | What it hands back |
|---|---|---|
| "Which Temu orders are past 24 hours and not shipped?" | order_search on the Temu channel, not fully shipped, oldest first |
Order ids, hours since placement, ship-to state, and the warehouse each routed to |
| "Did every Temu shipment from yesterday get tracking to Temu?" | order_search with marketplace_fulfillment_error 1 on the Temu channel, then log_search on the Temu Send Tracking types |
Orders whose tracking Temu rejected, with the error text from the log |
| "How fast is SKU HB-2201 selling on Temu right now?" | inventory_change_history_get, order_search with product_sku on the Temu channel |
Units out per hour over the last day and the stock left in each warehouse |
| "What is our Temu buffer set to?" | shop_setting_search on the Temu connection settings |
The buffer value and what it controls, read-only |
| "What is at or below reorder point after this weekend?" | inventory_restock_list |
SKU, total stock, reorder point, lead time, safety stock |
| "Did the Temu order pull run in the last hour?" | log_search on the Temu Get Orders types |
Last successful pull time, or the failed pull and its message |
Every tool above is documented on the tools reference. The Temu API order lifecycle explains what InfiPlex is doing underneath each answer.
Handling time
InfiPlex pulls Temu orders continuously and routes each one to a warehouse at pull time. What no system does for you is notice the order that stalled: stock was in the wrong warehouse, a carton went missing, a weekend intervened. A shift lead on a warehouse key at 2 PM:
Notes and status changes write directly, because they never reach Temu. Tracking is a previewed write: the first call returns a plain-English preview and a token, the second executes and InfiPlex confirms to Temu. That is the gate described in how AI agent writes are protected.
Tracking uploads
InfiPlex confirms tracking to Temu as soon as a label is bought, and the shop log records every send, including the ones Temu rejected: an unsupported carrier, a malformed number, an order Temu had already closed. Temu's 24-hour upload window means a rejected send discovered next week is a metric miss. An agent on a read-only key turns that into a daily question.
On a warehouse key the agent calls order_tracking_create with the corrected carrier name and number, shows the preview, and executes on confirm. InfiPlex sends the corrected tracking to Temu from there.
Ask "which carriers did we record on Temu orders this week" and the agent tallies the shipment records from order_search with label_created_start_date set to Monday, so an unsupported regional carrier shows up before it fails ten times.
"When did the last Temu order pull succeed" is a log_search on the Get Orders types. A pull that has been failing for an hour is a handling-time problem in the making.
"Where is Temu order PO-211-8845?" The agent finds it by marketplace number with order_search text_search, then order_get returns tracking and ship date for the reply.
Velocity
Temu promotions sell through a listing's stock in hours. InfiPlex's per-channel buffers and multi-warehouse sync keep that from overselling stock your Amazon and Walmart listings share, which is why the multichannel inventory sync article calls out buffers for Temu specifically. The agent adds the early warning: the change history on a SKU shows the run as it happens.
Raising a buffer is a setting write, so it needs a key with Write Settings and MCP Allow Setting Writes; a stock move is an inventory write behind a preview. On a read-only key the agent reports and recommends, which is usually what an account manager wants at 10 AM on a promotion day. The restock alerts article covers the reorder point the restock list uses.
Keys by role
The MCP server publishes a tool only when the key carries its scope, so the key is the whole permission model. Create each at Tools > Admin API on your instance with MCP Enabled, and send the URL and header from the set-up guide.
Read Orders, Read Inventory, Read Warehouse, Read Log, Read Settings. Both MCP flags No. Every question on this page works, including reading the Temu buffer; nothing can change. Credential settings return only whether a value is set.
Add Write Orders and Write Inventory. Tracking and inventory changes stop at a preview the person approves; notes and status write directly. The pack station's key.
Same scopes as the warehouse key, used by an unattended agent instructed to complete the preview-and-confirm flow itself. The autonomous fulfillment agent guide records the morning's tracking from the carrier export; the failed sync watch agent checks the Temu tracking sends every morning and writes the list.
Prompts
The agent reads the stored channel name from your order data rather than guessing it, so "Temu" in a prompt resolves to whatever your instance calls that connection. More prompts by role are on the prompts page.
Frequently asked
The agent records the shipment in InfiPlex with order_tracking_create, and InfiPlex sends the tracking to Temu through the integration, the same way a shipment recorded in the admin or by a connected shipping tool does. It is a previewed write: preview and token first, execution second, on a key with Write Orders.
Only on a key with Write Settings and MCP Allow Setting Writes turned on, and then behind a preview. On any other key it can read the buffer and recommend a value. Most sellers keep setting writes off and let a person change buffers in the admin.
No; the on-time and cancellation rates live in Seller Center. What the agent gives you is the InfiPlex record those rates are computed from: order placement times, ship times, tracking sends and failures, and stock at the moment of each sale. Watching those daily is how the metrics stay green.
From the ship-by date InfiPlex stores on the order: order_search with ship_by_end_date set to today returns everything due today, expedited or not, and the shipping method on the order record shows the service level. If your account tags expedited orders, order_tag filters to them directly.
Everything that writes. Write tools are not published to a key without write scopes, so an agent on a read-only key has no tracking, inventory, note, or setting tool to call. It can read orders, inventory, warehouses, settings, and the log, which covers every question on this page.
No. The MCP server is included with API access on every InfiPlex plan. Keys are unlimited and MCP calls are not metered. Your AI vendor bills model usage.
Resources
We will connect an agent to a Temu instance on a read-only key and answer the three questions your team asked most that day, tool by tool.
Open Tools > Admin API, create a read-only key with MCP Enabled, and connect the assistant your team already uses. Questions: Contact us, email info@infiplex.com, or call 888‑770‑0857.
Order ids, SKUs, quantities, times, and warehouse names are examples. Temu is a trademark of Whaleco Inc. Model Context Protocol is an open standard.
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