After signing up for one of the seller packages, our Support Team will set up your OMS site in 1-2 business days. You can then access your InfiPlex OMS site and easily connect your Amazon Seller account to start managing orders and inventory.

The InfiPlex Support Team will work with you to help configure your Amazon connection and help with your OMS configuration.

 Yes, InfiPlex OMS is an officially recognized application within the Seller Central Appstore. InfiPlex is also an official Amazon Technology Partner.

 The Amazon SP-API is Amazon’s modern Selling Partner API, replacing MWS. InfiPlex leverages it to sync orders, update inventory, and send tracking in real time, ensuring seamless integration for Seller Central, FBA, and Custom.

 It typically only takes 2-3 business days to get connected with your Amazon Seller Central account to start pulling orders, managing shipping, and updating inventory. 1-2 Business days after signing up for your InfiPlex package, InfiPlex Support will help you get the OMS connected to Amazon and configured to start managing inventory.

 Yes, you can quickly and efficiently ship your Amazon orders from your InfiPlex OMS App. New orders appear on the Order List page, where you can purchase a label with just a few clicks. Order Automation is also available to automate purchasing labels for new orders.

InfiPlex can integrate with many Carriers in the United States and around the world (100+), including DHL, FedEx, UPS, and USPS.

 Yes, InfiPlex is fully compatible with Seller Fulfilled Prime (SFP) orders. Seller Fulfilled Prime orders are highlighted within InfiPlex to allow those orders to have priority in the shipping process.

 Part of the InfiPlex configuration is defining user access for each warehouse. Below are the different roles currently available for set-up.

• Main Admin - Full Access
  Main Admin accounts will have full access to view and manage orders and inventory levels for all warehouses.
• Warehouse Admin - Warehouse Only Access
  Warehouse Admin accounts will have access to view and manage orders for their specific warehouse only.

You can visit the Warehouse User Roles page for more information.

 The InfiPlex Support Team will assist you with the initial onboarding for Amazon order management, including the configuration of SKUs and system training. Remember, we're here for you even after the onboarding process, providing ongoing support whenever you need it.

InfiPlex offers you the flexibility to configure your shipping preferences. You can choose to ship directly from InfiPlex or integrate with your 3PL or WMS for efficient shipping management.

 Yes, InfiPlex multi-channel inventory sync includes managing inventory levels for all your SKUs. The InfiPlex OMS Amazon App also supports connections with all of Amazon's selling channels, including FBA, Seller Fulfilled Prime, and Vendor Central.

 InfiPlex pulls orders from Amazon every 20 minutes. New orders automatically decrement inventory levels and push real-time updates to all connected marketplaces to prevent overselling.

InfiPlex includes inventory buffer settings and full Support Team assistance during setup.

 Yes, InfiPlex can pull your custom SKU orders and give access to the custom data on the order. InfiPlex Support will work with you to configure and manage these orders.

 Yes, InfiPlex has an optional Product Information Management (PIM) system that automatically pushes new products from your webstore (Shopify, Magento, etc.) to Amazon.

 Yes, InfiPlex can connect with all Amazon Regions.

• North America
• Europe
• Far East

 Yes, InfiPlex can connect with any marketplace or sales channel. See our complete list of current integrations here.

 Yes, InfiPlex can integrate your Amazon orders with any ERP, WMS, or other shipping tools. Below are a few examples. If you don't see your system below, contact us about adding your required system.

• ERP Systems
• Amazon + ChannelAdvisor ERP: How It Works
• Amazon + Method:CRM QuickBooks ERP: How It Works
• Amazon + Microsoft Dynamics 365 ERP: How It Works
• Amazon + Netsuite Oracle ERP: How It Works
• Amazon + Quickbooks Online ERP: How It Works
• Amazon + Tire Shop ERP: How It Works
• Amazon + Zoho Inventory ERP: How It Works
• Shipping Systems
• Amazon + Amazon Shipping: How It Works
• Amazon + EasyPost: How It Works
• Amazon + Easyship: How It Works
• Amazon + ShipStation: How It Works
• Amazon + ShipWorks: How It Works
• WMS Systems
• Amazon + Deposco WMS: How It Works
• Amazon + Excelsior WMS: How It Works
• Amazon + Extensiv WMS: How It Works
• Amazon + Flexe WMS: How It Works
• Amazon + Logiwa WMS: How It Works
• Amazon + Prime Software Solutions WMS: How It Works
• Amazon + Shipstream WMS: How It Works
• Amazon + Veracore WMS: How It Works
• Amazon + Zhenhub WMS: How It Works
• OMS Systems
• Amazon + Cin7 OMS: How It Works
• Amazon + ecomdash OMS: How It Works
• Amazon + FarApp NetSuite Connector OMS: How It Works
• Amazon + Sellercloud OMS: How It Works
• Amazon + SKU Vault OMS: How It Works
• Shopping Carts
• Amazon + ASPdotnetstorefront Cart: How It Works
• Amazon + BigCommerce Cart: How It Works
• Amazon + BrightStores Cart: How It Works
• Amazon + Ecwid Cart: How It Works
• Amazon + Magento Cart: How It Works
• Amazon + Mazaka Cart: How It Works
• Amazon + Shopify Cart: How It Works
• Amazon + Squarespace Cart: How It Works
• Amazon + Square Cart: How It Works
• Amazon + WooCommerce Cart: How It Works
• 3PL Warehouse Companies
• Amazon + Bender Group 3PL: How It Works
• Amazon + DG Fulfillment 3PL: How It Works
• Amazon + Flexe 3PL: How It Works
• Amazon + FSI 3PL: How It Works
• Amazon + Go Direct 3PL: How It Works
• Amazon + KMF Global 3PL: How It Works
• Amazon + Ryder Warehouse 3PL: How It Works
• Amazon + TCG Continuum Warehouse 3PL: How It Works

 InfiPlex has multiple packages to fit the needs of any size e-commerce seller or brand. You can go here to view all package details.