Custom Reports · AI and MCP

Custom eCommerce Reports, built by asking: multichannel reporting with AI on InfiPlex

Custom eCommerce reporting on InfiPlex works like a conversation. Connect an AI agent to the InfiPlex MCP server, ask for the report you want in plain English, and get it back as a table, a chart, or a spreadsheet built from your live orders, inventory, warehouses, and channel activity. Profit by channel, SKU profitability, late shipments, 3PL reconciliation, the exact quantity Amazon was told: every report on this page starts as one sentence. It works with Claude, Cursor, ChatGPT through Codex, or any MCP client, and any report can run on a schedule.

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Profit reportsBy channel and by SKU, on one cost basis
Operational reportsShipping, routing, sync, and 3PL data analytics tools do not hold
No report builderDescribe the report, then schedule it

What it is

What is custom eCommerce reporting on InfiPlex?

It is reporting without a report builder. InfiPlex already holds your orders from every channel in one format, with the cost on each line, the warehouse each line routed to, and a log of what every channel was told. An AI agent reads that data through tools and assembles whatever report you describe. Here is a complete example:

Build a profit by sales channel report for the last 30 days.

Used InfiPlex OMS integration

Gross profit by sales channel for the last 30 days, canceled orders excluded:

Channel	Orders	Revenue	Gross profit	Margin
Amazon.com	1,842	$148,260	$51,890	35.0%
Shopify	1,204	$88,410	$38,900	44.0%
Walmart	611	$46,930	$14,550	31.0%
Target Plus	148	$17,390	$6,430	37.0%
eBay	233	$14,720	$4,560	31.0%

Shopify is the highest margin channel at 44.0%. Amazon.com brings 47% of revenue and 45% of gross profit.

From there the conversation continues: break a channel out by SKU, compare to last month, send it as a spreadsheet every Monday. Each report below has its own page with the exact prompt, the output, the columns, and the follow-ups.

Profit reports

InfiPlex profit reports: by channel and by SKU

Profit is the report sellers pay for most. InfiPlex saves cost on each order line, so gross profit and margin are available for every channel on the same basis.

Profit by Sales Channel ReportRevenue, cost, gross profit, and margin for every channel on the same cost basis.
SKU Profitability ReportUnits, revenue, cost, profit, and margin per SKU, all channels combined or split.

Sales reports

InfiPlex multichannel sales reports

One definition of an order and a sale across Amazon, Walmart, Shopify, eBay, and EDI retailers, grouped on the server so answers come back in seconds.

Multichannel Sales by Channel ReportOrders, revenue, average order value, and share for each channel in one table.
Top Selling SKUs ReportBest sellers ranked by units or by revenue, across every channel or one.
Daily Sales ReportOne row per day with orders and sales, for all channels or one.

Operational reports

InfiPlex operational reports: shipping, routing, inventory sync, and 3PL

These are the reports only an order management system can produce, because only the OMS holds the routing decisions, the channel responses, the transmission log, and the 3PL stock reports.

Late Shipment ReportEvery open order past its ship-by date, plus what is due today and next.
Marketplace Fulfillment Error ReportOrders where a channel rejected tracking or confirmation, with the reason.
3PL Inventory Reconciliation Report3PL reported stock versus InfiPlex stock, SKU by SKU, with stale items flagged.
Inventory Sent to Marketplace ReportThe exact quantity each channel was told for a SKU, when, and why.
Orders by Warehouse ReportOrders, units, and share per warehouse, with the routing reason for any order.
Shipping Method ReportOrder counts by requested ship method, for all channels or one.
Inventory Change Audit ReportEvery change to a SKU quantity in order, with the cause of each.
Unknown SKU ReportSKUs a channel sent that match no product, by channel, with status.

How it works

How custom reports work on InfiPlex

There is nothing to install in InfiPlex and no query language to learn. The MCP server is part of every instance and is switched on per API key.

Three steps to a custom report

Connect. Create an API key under Tools > Admin API and add the InfiPlex MCP server to your assistant. The set-up guide takes about five minutes.
Ask. Describe the report: the measure, the grouping, the period, and the format. Refine it with follow-up sentences.
Schedule. Run the same prompt from cron with a scheduled agent or a script and deliver it by email, Slack, or shared folder.

What the AI agent reads in InfiPlex

Orders and line items from every channel, with price, cost, status, and dates
Inventory by SKU and warehouse, change history, buffers, and restock points
Warehouse routing records and shipments with tracking
The shop log of every channel call and the inventory transmission log
3PL and supplier product lists, SKU maps, bundles, and settings

Built-in reports

Reports already built into the InfiPlex OMS

Custom reports sit alongside the reports that ship in the OMS. Start with these when a standard report already answers the question.

Reports overviewWhich built-in report answers which question
Order ReportsProduct, source, and tax breakdowns with saved reports and CSV
SKU Cost of Goods reportCost and margin by SKU from order data
Settlement reportMarketplace payouts, fees, and refunds
Shipping Item reportShipped packages and items
Daily Restock reportWeighted reorder points, emailed daily
Scheduled custom reportsHow to put any report on a schedule
Daily inventory by warehouseA worked scheduled report to copy

Frequently asked

Custom eCommerce reporting questions, answered

What brands, 3PLs, and operations teams ask about building reports with AI on InfiPlex.

What is a custom eCommerce report?

It is a report shaped to your own question instead of a fixed template: your measures, your grouping, your period, your format. On InfiPlex an AI agent builds it from your order, inventory, and fulfillment data when you describe it.

Which AI assistants can build reports from InfiPlex?

Claude, Cursor, ChatGPT through Codex, or any MCP client. The InfiPlex MCP server uses the open Model Context Protocol, so the same tools work in each one. See the set-up guide.

What is the difference between eCommerce reporting and analytics?

Reporting presents what happened in a form you can share and schedule. Analytics asks why it happened. A conversation with an AI agent covers both: the first answer is the report, and the follow-up questions are the analysis.

Can I get multichannel profit reporting without a separate analytics tool?

Yes. InfiPlex holds orders from every channel with the cost on each line, so profit by channel and by SKU come from data already in your account. See the profit by sales channel report and the SKU profitability report.

Can reports run automatically on a schedule?

Yes. A scheduled AI agent or a script on the REST API runs the report from cron and delivers it. The scheduled custom reports guide covers both routes.

Is my data secure when an AI agent builds a report?

The agent works through an API key you create, with the permissions you choose, and a report needs read access only. The security overview explains it in plain English.

What does custom reporting cost on InfiPlex?

The MCP server is included with API access, with no per report or per query charge from InfiPlex. Plans are on the pricing page.

Can a 3PL build reports for each of its clients?

Yes. Each client account has its own data and its own API keys, so a 3PL can run the same report per client or give clients their own access. See AI agents for 3PL clients.

Resources

Related InfiPlex pages and guides

Any report you can describe, from the data you already have

Connect an AI agent to InfiPlex, ask for the report in plain English, and put it on a schedule. No spreadsheet exports, no report builder to learn.

Get Started with InfiPlex Schedule a Free Consultation

Want a custom report built on your own data?

Tell us which channels, warehouses, and systems you run and we will build this report with you on a live InfiPlex instance. Contact us, email info@infiplex.com, or call 888‑770‑0857.

InfiPlex™ is a trademark of InfiPlex. Marketplace, retailer, carrier, and software names are trademarks of their respective owners. InfiPlex is an independent integration provider and is not endorsed by or affiliated with any of them. Report output on this page is sample data shown in the format the InfiPlex MCP server returns. ©2026 InfiPlex. All rights reserved.